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Mimco - Retail Concession Leader
2 months ago
As a Retail Concession Leader, your primary responsibility will be to achieve the financial objectives of the concession outlets while meeting the company's key performance metrics. This role emphasizes the importance of delivering a warm and authentic customer service experience. Additionally, you will be tasked with developing a team that is motivated to excel.
Key Responsibilities
- Foster a customer-focused environment, ensuring a welcoming and impactful in-store experience.
- Drive sales, profitability, and operational efficiency by meeting all key performance indicators established by the organization.
- Ensure that the team comprehends all business goals, maintaining a strong emphasis on commercial insight.
- Inspire and empower your team through collaborative leadership, ongoing training, and professional development.
- Collaborate effectively with other Concession Managers, Floor Managers, and Cluster Managers.
- Embody our core cultural values: Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated to Quality.
Attributes You Possess
- A genuine enthusiasm for the retail sector, exceptional customer service skills, and a keen sense of personal style and presentation.
- Demonstrated experience in managing a dynamic retail, hospitality, or comparable business.
- Capability to oversee budgets, analyze financial reports, and create efficient staffing schedules.
- Experience in managing the performance, productivity, training, and development of a sizable team.
- Operational excellence, with experience in inventory management and visual merchandising.
- Aptitude for building strong relationships with stakeholders across the organization.
Why Work for Us
- A competitive salary package, inclusive of performance incentives.
- Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products, along with additional offers available.
- Excellent opportunities for career advancement through regular training and on-the-job development.
- A supportive, open, and high-performing organizational culture.
- Engagement in our Corporate Social Responsibility initiatives, supporting community partnerships.
About Us
Mimco is a renowned Australian accessories brand that crafts unique, trend-driven collections characterized by iconic designs, unexpected details, and a commitment to sustainability. We aim to empower individuals in expressing their personal style.
Quality and individuality are fundamental to Mimco's ethos. Regardless of who you are, your age, or your style, if you have a passion for showcasing your personal style, Mimco is the brand for you. Our ability to embody these principles through numerous collections over the past 25 years has established us as an iconic brand both domestically and internationally.
