Collections Specialist

6 days ago


Adelaide, South Australia Hudson Full time
Job Description

We are seeking an experienced Collections Specialist to join our team in Norwood, SA. This temporary role offers a unique opportunity for career growth and development within a dynamic and supportive environment.

About the Role:

  • This is a 6-month contract position (with potential for permanence) offering a competitive salary of $$85,000 - $95,000 per annum, inclusive of casual loading.
  • You will be responsible for managing a portfolio of overdue accounts, ensuring timely follow-ups and resolutions, as well as maintaining strong relationships with clients and brokers.
  • Your exceptional communication skills and proactive approach to problem-solving will enable you to thrive in this fast-paced environment.

Key Responsibilities:

  1. Client Communication: You will reach out to clients via phone, email, or mail to discuss their account status and provide personalized support throughout the collections process.
  2. Account Management: Your primary responsibility will be to monitor a portfolio of overdue accounts, ensuring timely follow-ups and resolutions.
  3. Relationship Building: You will maintain strong relationships with clients and brokers, providing tailored solutions to help clients manage their arrears.
  4. Problem Solving: You will identify trends in client behavior and propose tailored solutions to help clients manage their arrears.
  5. Collaboration: You will work closely with internal teams to address complex collections issues and improve processes.

Requirements:

  • You must have exceptional written and verbal communication skills.
  • You should possess strong time management and organizational abilities.
  • You should be empathetic and patient when dealing with customer needs.
  • You should have a proactive approach to problem-solving and attention to detail.
  • You should be able to thrive in a fast-paced, dynamic environment.

Why Choose Us?

  • Our team values collaboration and open communication, creating a supportive environment for you to grow and develop.
  • This temporary role has the potential to lead to permanent opportunities within Hudson Australia.
  • We promote a culture that values work-life balance, allowing you to achieve your personal and professional goals.


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