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Customer Service Representative
2 months ago
We are seeking a highly skilled and professional Receptionist to join our team at 1300 Smiles Dentists. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.
Key Responsibilities- Front Desk Operations: Manage phone calls, schedule appointments, and greet patients in a friendly and professional manner.
- Administrative Tasks: Handle various administrative duties, including data entry, filing, and maintaining accurate records.
- Patient Communication: Develop strong relationships with patients, respond to their inquiries, and provide clear information about our services.
- Team Support: Collaborate with our dental team to ensure seamless clinic operations and provide assistance as needed.
- Experience: Prior experience in a customer service or administrative role is preferred, but not mandatory. We offer comprehensive training to the right candidate.
- Communication Skills: Possess excellent verbal and written communication skills to interact effectively with patients, team members, and external stakeholders.
- Professionalism: Demonstrate a high level of professionalism, maintaining a friendly and courteous demeanor even during busy periods.
- Organizational Skills: Ability to handle multiple tasks simultaneously, prioritize effectively, and maintain attention to detail.
- Technical Skills: Proficiency in using basic computer software, such as MS Office, and the ability to learn new software systems.
- Competitive Rates: Competitive remuneration reflective of your experience.
- Employee Assistance Program: We care about your well-being and offer an Employee Assistance Program to support your mental health and wellness.
- Opportunities for Growth: Potential to transition into a permanent, ongoing opportunity and grow with our organization.
- Supportive Team: You'll receive assistance from a highly experienced and supportive team.
- Established Practice: You'll work in an established practice with a team who genuinely love what they do.
