Customer Service Representative

1 week ago


Sunshine Coast, Australia Telstra Full time

About the Role

We're seeking a skilled Customer Service Representative to join our team at Telstra. As a Retail Sales Consultant, you'll be responsible for delivering exceptional customer experiences and providing tailored solutions to meet their needs.

Key Responsibilities

  • Provide outstanding customer service and support to customers in-store
  • Develop and maintain strong relationships with customers to understand their needs and preferences
  • Upsell and cross-sell relevant products and services to customers
  • Work collaboratively with the team to achieve sales targets and KPIs

What You'll Need

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced, dynamic environment
  • Strong product knowledge and sales skills
  • Experience in a customer-facing role

What We Offer

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Continuous training and support to enhance your skills
  • Flexible working arrangements to suit your needs

Apply Now

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.



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