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Fitness First Member Support Consultant
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Fitness First Member Support Specialist
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Sydney, New South Wales, Australia Fitness First Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Member Support Consultant at Fitness First. As a key member of our team, you will play a vital role in driving membership growth and providing exceptional customer service to our members.Key ResponsibilitiesProactively contribute to club sales budget by...
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Fitness First Member Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Fitness First Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Fitness First. As a key member of our club team, you will play a vital role in driving membership growth and retention through exceptional customer service and sales skills.Key ResponsibilitiesProactively contribute to club sales budget by...
Fitness First Member Support Consultant
2 months ago
We are seeking a highly motivated and customer-focused Member Support Consultant to join our team at Fitness First. As a key member of our sales team, you will play a critical role in driving membership growth and providing exceptional customer service to our members.
Key Responsibilities- Proactively contribute to club sales budget by utilizing sales promotions and referrals campaigns.
- Generate and convert high-quality sales leads through community outreach, seeking referrals, and identifying new business opportunities.
- Achieve the required number of lead contacts via telephone to maximize sales opportunities.
- Provide sales presentations and tours to prospective members.
- Create great member journeys through positive and personalized interactions.
- Achieve successful outcomes to enquiries.
- Open and close the club as per the club roster.
- Active involvement in member retention programs, inspiring members to continue their fitness journey.
- Regular service calls to new and existing members to keep them engaged in their journey - recommending club-based products that would boost their results and amplify their experience.
- Current First Aid & CPR certificate.
- A problem-solving mindset - you can provide solutions that meet the needs of our potential members.
- A gift for communication - you can talk to anyone with ease, and inspire them to take action.
- Drive - you are goal-focused and continuously looking for new ways to excel yourself.
- A team player - you can rally through the hard times and celebrate personal and team success.
- Customer focused - you can build rapport with people of all backgrounds and are motivated to help them achieve their goals.
Fitness & Lifestyle Group is a leading provider of fitness and lifestyle services, with a portfolio of globally renowned brands including Fitness First, Goodlife Health Clubs, Jetts, Zap, and Barry's. We have 500+ physical locations across Australia, New Zealand, Vietnam, Singapore, and Thailand, and our 10,000+ employees help almost a million people live happier, healthier, and more active lives, delivering 65 million+ workouts per year.
We are proud to be part of a diverse and inclusive organization that values individuality and empowers our team to be their authentic selves at work. We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, intersex status, gender identity, sexual orientation, people with a disability, and from other diverse backgrounds.
