Retail Customer Experience Specialist

1 week ago


Melbourne, Victoria, Australia beBeeCustomerService Full time $40,000 - $70,000

About the Role:

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We are seeking highly skilled and observant individuals to join our team as Customer Service Reviewers. In this role, you will be responsible for visiting retail outlets, posing as customers, and making detailed observations about your experience. This information will then be used to complete a survey online about the store's presentation, service, selling skills, cleanliness, and overall customer experience.

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Responsibilities:

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  • Visit retail outlets to observe and report on store presentation, service, selling skills, cleanliness, and overall customer experience.">
  • Pose as a customer while making detailed observations about your experience.">
  • Complete a survey online about your observations and experience.">
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Qualifications:

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  • Eyeful attention to detail">
  • Good memory">
  • Reliability">
  • Great communication skills">
  • Access to the internet">
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Program Details:

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The number of assignments offered depends on your availability, flexibility, and reliability. Surveys can take from 10 minutes to 1 hour to complete.

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About Us:

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We have been helping some of Australia and New Zealand's leading retail brands understand the experience they deliver to their customers for over 20 years.

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What We Offer:

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You can become a Customer Service Reviewer and provide valuable feedback to our clients.



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