Customer Service Expert
4 days ago
As a Senior Claims Service Consultant, you will play a crucial part in our Customer Services & Claims team at Allianz Australia. We are seeking an experienced professional with talent and expertise to join our growing talent pool.
Main Responsibilities- Review claims that do not fall within policy scope and ensure accurate outcomes.
- Liaise with stakeholders to discuss outcomes and dispute resolutions.
- Prepare and draft documentation for stakeholders when required.
- Foster customer relationships, delivering a positive experience.
- Maintain knowledge of insurance guidelines, legislation, regulations, and court decisions.
- Demonstrated claims management experience in a complex Customer Service environment.
- Ability to optimise business value by delivering high-quality services and positive customer experiences.
- Possess technical knowledge of relevant insurance lines and associated legislation.
- High attention to detail and proficiency in systems, software, databases, and communication tools.
- Proactive problem-solver with strong decision-making skills and excellent verbal and written communication abilities.
- Be part of a diverse, open-minded team focused on customer outcomes.
- A sense of belonging in the workplace, where you are welcomed and encouraged to bring your authentic self.
- An employer committed to supporting work/life balance and flexible working arrangements.
- Access to extensive learning resources and career development programs.
- Insurance products, deals, and discounts across various retail and travel brands.
- Initiatives to support financial wellness through superannuation matching and salary sacrificing.
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Customer Service Expert
5 days ago
Darwin, Northern Territory, Australia Grill'd Healthy Burgers Full timeGrill'd - A Great Place to WorkWe're looking for talented individuals who share our passion for serving delicious burgers and providing top-notch customer service. As a Grill'd team member, you'll be empowered to deliver exceptional experiences.Key ResponsibilitiesEngage with customers and ensure their satisfaction.Collaborate with colleagues to maintain a...
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Customer Service Representative
1 week ago
Darwin, Northern Territory, Australia Bunnings Group Full timeAs a Customer Service Representative with Bunnings Group, you will be the face of our company, providing a friendly and helpful service to every customer who walks through our doors.We are looking for passionate team members who are eager to learn and grow, with a genuine passion for customer experience and a willingness to approach, connect and confidently...
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Service Delivery Expert
4 days ago
Darwin, Northern Territory, Australia ClearCompany Full timeAt ClearCompany, we are seeking a Service Delivery Expert to join our team.About the Position:This permanent position requires an individual to deliver exceptional customer service and maintain operational efficiency.The key responsibilities include:Ensuring timely and efficient delivery of services to customers.Resolving customer complaints and improving...
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Customer Service Representative
4 days ago
Darwin, Northern Territory, Australia Liberty Oil Full timeAt Liberty Oil, we operate a substantial wholesale fuels business across diverse regions. Our commitment to customer service extends to delivering tailored products and solutions that meet the needs of our clients.We supply both B2B and B2C segments across Retail, Agri-Business, Fishing, Transport, and Mining. Our team has decades of experience in the fuel...
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Customer Service Delivery Expert
15 hours ago
Darwin, Northern Territory, Australia Canon Business Services ANZ Full timeJob Description OverviewWe are seeking a highly reliable individual with previous mailroom experience to join our team as a Customer Service Team Member. As a key member of our mailroom operations, you will be responsible for delivering exceptional customer service by efficiently handling and sorting mail, ensuring accurate distribution and timely delivery...
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Forklift Maintenance Expert
1 week ago
Darwin, Northern Territory, Australia Toyota Material Handling Australia Full timeField Service Technician Job OverviewThis is an exciting opportunity to join our dynamic team in Darwin as a Field Service Technician. In this role, you will be responsible for providing top-notch maintenance and repair services to our customers.Key TasksProvide expert maintenance and repair services to our customers' material handling equipment.Conduct...
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Customer Service Representative
6 days ago
Darwin, Northern Territory, Australia Australia Post Full timeAbout the RoleWe are seeking a talented Customer Service Representative to join our team in Darwin. As a Retail Customer Service Officer, you will play a vital part in delivering exceptional customer experiences across Australia Post's retail network.Key ResponsibilitiesProvide exceptional customer service and support to customers in a fast-paced...
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Customer Experience Manager
1 week ago
Darwin, Northern Territory, Australia Everi Pty Full timeBecome a Part of Our Dynamic Hostel TeamWe are seeking a highly motivated and enthusiastic individual to join our team as a Hospitality Coordinator at MOM Darwin YHA. Located in the heart of Darwin, our hostel offers a unique opportunity to work in a fast-paced, social environment and make a real difference in our guests' lives.About the RoleThe successful...
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Customer Service Representative
4 days ago
Darwin, Northern Territory, Australia Betfair Australia Full timeJob OverviewBetfair Australia is a leading sports betting company that prioritizes innovation and responsibility.We are seeking a Customer Service Operator to join our day team on a full-time basis, providing excellent customer experience and supporting our mission to deliver unparalleled service.The ideal candidate will be passionate about customer service,...
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Customer Service Officer
4 days ago
Darwin, Northern Territory, Australia ClearCompany Full timeCustomer service, permanent position.Client DetailsOur client, a prominent and fast-growing wholesale company located in the Northern suburbs, is looking for a driven and skilled Customer Service Officer.About the Role:As a Customer Service Officer, you'll be an integral part of their team by providing great customer service to their customers and ensuring...
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Customer Service Advisor
6 days ago
Darwin, Northern Territory, Australia Soldier On, Ltd Full timeCompany OverviewSoldier On, Ltd is a leading provider of award-winning customer service solutions.We pride ourselves on delivering exceptional service that exceeds our customers' expectations.
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Customer Service Representative
12 minutes ago
Darwin, Northern Territory, Australia Laser Clinics Group Full timeJob SummaryLaser Clinics Group is seeking a skilled Customer Service Representative to join our team.In this role, you will provide exceptional customer service, promote sales, and guide clients in their skincare journey.Our ideal candidate will have excellent communication skills, a passion for delivering exceptional customer experiences, and the ability to...
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Customer Service Receptionist
15 hours ago
Darwin, Northern Territory, Australia DCOH Full timeDCOH is a dynamic and growing company that offers a range of services across seven industries. We are committed to delivering exceptional results and creating opportunities for our community.We are seeking a highly organised and proactive individual to join our team as a Receptionist. The successful candidate will be responsible for managing multiple tasks,...
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Customer Service Operator
4 days ago
Darwin, Northern Territory, Australia Betfair Australia Full timeCustomer Service Operator (Full-Time, Day Team)Betfair is a disruptor bringing innovation and competition to the Australian sports betting industry while operating responsibly and following regulations to protect the community.Betfair Australia is on the lookout for a Customer Service Operator to join our day team on a full-time basis.We have a team full of...
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Customer Service Associate
6 days ago
Darwin, Northern Territory, Australia Hanes Brands Inc Part timeWe are seeking a Customer Service Associate to join our team at Sheridan Darwin Outlet.About the RoleThis part-time role involves providing exceptional customer service through meaningful interactions with our customers.Provide top-notch customer service by engaging with customers in a friendly and approachable manner.Sell premium products by highlighting...
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Customer Service Officer
4 days ago
Darwin, Northern Territory, Australia Liberty Oil Full timeJoin a company that operates a substantial wholesale fuels business encompassing well established brands of Ausfuel, Directhaul, Mogas Regional and Reliable Petroleum. Geographically we span across all of South Australia, Western Victoria, the Northern Territory and Western Australia.We have a diverse and well-balanced business that supplies both B2B and B2C...
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Customer Service Operator
2 weeks ago
Darwin, Northern Territory, Australia Tideri Jobbörse Part timeBetfair is a disruptor bringing innovation and competition to the Australian sports betting industry while operating responsibly and following regulations to protect the community.Betfair Australia is on the lookout for a Customer Service Operator to join our day team on a part-time basis.We have a team full of passionate, energetic, great people, with a...
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Customer Service Representative
4 days ago
Darwin, Northern Territory, Australia ClearCompany Full timeClearCompany, a prominent wholesale company in the Northern suburbs, is seeking a skilled Customer Service Officer to join their team.About the Role:This permanent position requires an individual to provide exceptional customer service and maintain operational efficiency. The successful candidate will be onsite 5 days per week (Mon-Fri) with flexibility in...
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Customer Service Operator
3 days ago
Darwin, Northern Territory, Australia Betfair Australia Full timeBetfair is a disruptor bringing innovation and competition to the Australian sports betting industry while operating responsibly and following regulations to protect the community.Betfair Australia is on the lookout for a Customer Service Operator to join our overnight team on a full-time basis.We have a team full of passionate, energetic, great people, with...
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Structural Installation Expert
4 days ago
Darwin, Northern Territory, Australia Avature Full timeWe're looking for a highly skilled Structural Installation Expert to join our Maintenance and Industrial Services division. In this role, you will be responsible for installing structural components for various clients across Australia and internationally.You will need to have expertise in Advanced Scaffolding, previous experience in Oil and Gas, and a valid...