A Role for You: Customer Service Advisor

2 weeks ago

Sydney, New South Wales, Australia beBeeCareer Full time $55,000 - $75,000
Customer Service Representative

We are seeking a highly skilled Customer Service Representative to join our team in Richmond.

As a key member of our team, you will be responsible for meeting and greeting customers, processing their vehicles for the repair journey and assisting with customer mobility needs.

Key responsibilities include:

  • Proactively reviewing, monitoring and communicating to customers ensuring an exceptional experience;
  • Building & maintaining relationships with stakeholders (customers, suppliers, colleagues);
  • Uncover your customers insurance needs by offering suitable options, identifying opportunities for new business and renewals.

Requirements:

- Strong customer service and sales skills;

- Problem solving skills & attention to detail;

- Ability to work in a fast paced environment & a team environment.

Why Choose Us?

At our organisation, we offer attractive market competitive salaries, plus overtime opportunities. Enjoy a work-life balance and flexibility with no Saturday work - only Monday to Friday daytime hours. Plus receive up to 50% on personal insurance with various providers.

Our comprehensive training program will set you up for success, including ongoing training and development opportunities for career growth and personal development.

Benefits:

  • Complimentary Roadside Assistance in NSW & VIC;
  • Discounted service and repair of your vehicle;
  • Yearly Site Incentive Scheme Bonus;
  • Employee benefits platform providing discounts at retailers, holiday parks and resort discounts, a wellbeing program and an employee assistance program.

Our Values:

We share the same core values and behaviors, focusing on a culture of being safe, honest, whilst still having fun. Our values - H.E.A.R.T stand for Honest & Upfront, Easier Together, Act & Own It, Reimagine Today, Treat Everyone Fairly.

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