
Regional Operations Specialist
2 weeks ago
We are seeking an experienced professional to join our organisation as a Senior Regional Operations Leader.
The successful candidate will be responsible for leading strategic operations across their region, guiding a team of managers in quality service delivery and performance.
Key Responsibilities:
- Provide operational oversight and leadership across multiple regions and sites
- Lead and empower a team of Area Managers to deliver sustainable employment outcomes for people with disability
- Drive innovation and continuous improvement within a participant-focused service delivery model
- Leverage systems and reports to analyse and monitor individual, site, and area performance and quality metrics
- Facilitate training and development to ensure the provision of high-quality person-centred services
- Establish and maintain relationships with government agencies, disability services, employers, and community organisations
- Achieve performance and quality KPIs
About You:
- Leadership and management experience in employment services, disability services, or a related human services field
- Proven experience managing teams and programs, with strong people leadership and coaching capability
- Strategic thinker with the ability to manage complex programs and stakeholder expectations
- Understanding of disability inclusion and employment sector reforms
- Commercially astute with experience using data-driven insights to optimise performance
- Relationship management skills and the ability to influence at senior levels
Our organisation is a trusted leader in employment services. We provide innovative programs to job seekers and employers, assisting people to achieve their goals.
We strive to create a culturally safe environment that allows people to feel supported in their identity and culture. We celebrate diversity and welcome applications from people of all backgrounds.
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