Field Service Technician

2 weeks ago


Belmont, Australia Tomra Full time

At TOMRA, we're committed to creating a sustainable future through innovative technology and intelligent solutions. As a Field Service Technician, you'll play a crucial role in maintaining our pioneering Reverse Vending Machines (RVMs) and bulk processing equipment in the Perth Metropolitan area.

This is a highly autonomous position that requires strong diagnostic and analytical capabilities, particularly in relation to mechanical, electrical, and electronic equipment. You'll be responsible for servicing and maintaining installed equipment, reporting on service assignments and faults, and installing kiosks and bulk processing equipment at new sites.

**Key Responsibilities:**

  • Servicing and maintaining installed equipment to ensure maximum uptime and customer satisfaction
  • Reporting on service assignments and faults to the local service team
  • Installing kiosks and bulk processing equipment at new sites
  • Providing excellent customer service to our partners and members of the public
  • Analyzing areas of potential improvement of products and reporting to the local service team
  • Undertaking cleaning of equipment

**Requirements:**

  • Certificate III level qualification in a trade (Electrical or Mechanical) or proven experience that relates directly to the work carried out
  • Previous experience interacting face-to-face with customers on site
  • Strong diagnostic and analytical capabilities, especially in relation to mechanical, electrical, and electronic equipment
  • Experience in troubleshooting electronic equipment and replacing circuit boards, sensors, and other electronic components
  • Unrestricted driver's license and willingness to submit a full driving history record
  • Ability to work across a 7-day rotating roster, including weekends

**About TOMRA:**

TOMRA is an equal opportunity employer committed to building a diverse and inclusive workforce. We recognize the value of different perspectives and experiences and strive to create a work environment that is inclusive and respectful of all employees.

**Why work for TOMRA?**

TOMRA offers a dynamic and challenging work environment that allows you to grow and develop your skills. We're committed to creating a sustainable future through innovative technology and intelligent solutions, and we're looking for talented individuals like you to join our team.



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