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IT Support Specialist

2 weeks ago

Leongatha, Australia beBeeTechnology Full time $73,700

As a technology support specialist, you will be the initial point of contact for queries related to IT services. Providing exceptional customer service to colleagues across our organisation is a key aspect of this role.

Key responsibilities include supporting staff devices and corporate equipment, managing and maintaining our IT infrastructure, overseeing mobile phone fleet and accessories, onboarding, training and induction of staff to our corporate network and operations, monitoring customer satisfaction levels, and maintaining accurate IT documentation.

To excel in this position, you should enjoy interacting with diverse individuals, have experience in customer-facing roles, possess strong communication and organisational skills, high work ethic, be open to new challenges, and demonstrate ability to work effectively within a team environment.

Our workplace offers a friendly and professional atmosphere with values-based leadership. We focus on delivering excellent projects and services to our community. Our region provides a perfect blend of coast and country, offering scenic views, beaches, and natural attractions.

Key skills required for success in this role include strong communication, problem-solving, and administrative abilities. You must be able to provide effective support, maintain accurate records, and work collaboratively as part of a team.

We strive to deliver exceptional results by fostering a positive work environment, promoting innovation, and investing in our people.