Hotel Operations Manager

1 day ago


Gold Coast, Queensland, Australia Waymark Hotels Full time

Company Overview

The Cooly Hotel is a well-established iconic venue located on the stunning beachfront of Coolangatta Beach. The hotel features a restaurant, beer garden, TAB, Keno and Gaming Lounge, an upstairs Bandroom for live gigs, function spaces and pool tables, making it a popular destination for locals and tourists alike.

Job Description

We are seeking an experienced Hotel Manager to oversee the overall management and success of the venue, including bar, restaurant, gaming, retail and entertainment services. As the Hotel Manager, you will be responsible for maintaining high service standards, driving business performance, and fostering a positive team culture in this dynamic setting.

Key Responsibilities

  • Oversee daily operations across all departments to ensure a seamless guest experience.
  • Lead, motivate, and develop a high-performing team.
  • Enhance and develop sales functions to drive growth and profitability.
  • Manage budgets and financial reporting, ensuring cost controls are in place.
  • Ensure compliance with regulatory requirements.
  • Foster relationships and enhance the hotel's reputation.
  • Maintain and enhance the hotel's status as a benchmark entertainment venue.

What We're Looking For

We require a proven Hotel Manager or senior leader with hands-on operational experience and strong financial acumen. The ideal candidate will possess excellent communication and interpersonal skills, working knowledge of multiple departments, and the ability to inspire their team to deliver excellence.



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