Solutions Consultant

2 months ago

Sydney, New South Wales, Australia Bazaarvoice Full time
About Bazaarvoice

Bazaarvoice is a leading provider of customer experience solutions, empowering brands to connect with consumers and collect valuable user-generated content at scale.

The Problem We're Solving

Brands and retailers struggle to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. This results in wasted time and resources on content that fails to attract new consumers, convert them, or earn their long-term loyalty.

Our Brand Promise

We're committed to closing the gap between brands and consumers, fostering a deeper understanding of customer needs and preferences.

Key Responsibilities
  • Expedite sales cycles while advocating for clients' needs
  • Collaborate with Account Executives and Account Directors to ensure the right solutions are presented to meet client needs
  • Cultivate and maintain a deep understanding of Bazaarvoice product offerings through continuous research and collaboration with various teams
  • Enable assigned sales teams by coaching them on new product features, offerings, and recent deprecations
  • Present product demos, ROI models, and technical overviews
  • Respond to RFPs, RFIs, and Security Questionnaires with speed and precision
  • Build and deliver ROI models to showcase the value of recommended solutions
Requirements
  • Five plus years in a client-facing role at a software company
  • Previous software sales, presales, consulting, or client-facing engineering experience
  • Curiosity and a passion for learning
  • Experience selling enterprise software
  • Well-honed business acumen and technical mind
  • Effective written, verbal, and presentation skills
  • Ability to quickly solve complex problems in creative and repeatable ways
  • Thrives in a fast-paced environment with changing priorities
  • Autonomy and accountability
  • Drives accountability with others
What We're Looking For
  • Consultants with high-quality requirements gathering and discovery skills
  • Ambitious Implementation Specialists who recognize patterns among similar clients
  • Technically minded designers who understand client values and how our solutions can accommodate
  • Project managers with excellent communication skills, client rapport, and focus on key program elements

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