Marriott Guest Experience Expert
6 days ago
Job Overview
As a Guest Experience Expert at Marriott, you will be the face of our hotel, delivering exceptional service to our guests and creating unforgettable experiences. You will be responsible for processing operational needs, addressing guest requests, and completing reports, all while maintaining a safe and welcoming environment.
Key Responsibilities
- Provide exceptional guest service, ensuring a smooth and memorable stay
- Process operational needs, including room assignments and key card requests
- Address guest requests and concerns in a timely and professional manner
- Complete reports and maintain accurate records
- Participate in ongoing training and development to enhance skills and knowledge
Requirements
High school diploma or equivalent required. No related work experience necessary. Marriott International is an equal opportunity employer, committed to diversity and inclusion.
About Marriott
Marriott Hotels is a global leader in hospitality, innovating at every opportunity to deliver exceptional guest experiences. As a host with Marriott, you will be part of a community that values teamwork, integrity, and a passion for delivering outstanding service.
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