Customer Experience Specialist

4 days ago


Australia beBeeCustomerService Full time $53,000 - $62,500

About the Opportunity

A fantastic entry-level position is available for a Customer Service Consultant to perform key functions in our dynamic and friendly team.

This role involves liaising with tenants and internal stakeholders to process maintenance requests and provide exceptional customer service.

  • Answer inbound calls from tenants reporting maintenance issues, inquiries regarding repairs, or other concerns.
  • Log maintenance requests into the system and ensure they are directed to the appropriate team for resolution.
  • Follow up with tenants on the progress of their maintenance requests and provide updates as needed.
  • Coordinate with teams and contractors to ensure timely completion of tasks.

About You

You're someone who enjoys helping others and takes pride in delivering outstanding experiences. You thrive in fast-paced environments and bring a positive attitude to every interaction.

Key skills and qualifications include:

  • Strong communication skills, both verbal and written
  • Organizational skills and attention to detail
  • Problem-solving capabilities
  • Proficiency in Microsoft office suite

We encourage people of all backgrounds to apply.



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