Senior Service Design Lead

6 days ago

NewcastleMaitland, Australia beBeeDesigner Full time $96,000 - $124,000

We are seeking a seasoned Service Designer to join our digital team. This is an exciting opportunity to make a meaningful impact on customer experiences.

About the Role

This role is responsible for designing and delivering exceptional user experiences that meet the needs of our customers. You will work closely with cross-functional teams to understand business objectives and develop solutions that drive results.

Key Responsibilities:
  • Design and deliver user-centered solutions that meet business objectives
  • Work collaboratively with stakeholders to understand requirements and priorities
  • Conduct research and analysis to inform design decisions
  • Develop and maintain design systems and guidelines
  • Collaborate with developers to ensure seamless implementation
Requirements

To be successful in this role, you will need:

  • A bachelor's or master's degree in design or a related field
  • At least 5 years of experience in service design or a related field
  • Strong understanding of human-centered design principles and practices
  • Excellent communication and collaboration skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits

We offer a competitive salary and benefits package, including:

  • Opportunities for professional growth and development
  • A collaborative and dynamic work environment
  • A comprehensive benefits package
  • A generous paid time off policy
What We're Looking For

We're looking for a motivated and talented individual who is passionate about designing exceptional customer experiences. If you have a strong portfolio and a desire to make a meaningful impact, we encourage you to apply.

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