Defence Support Specialist

6 days ago

Wyong Shire, Australia beBeeAdvisor Full time $78,800 - $104,600
Claims Advisor

The role of Claims Advisor is a key position within our organisation, focusing on providing guidance and support to current and former Defence personnel and their families.

In this challenging yet rewarding role, you will assist individuals in navigating various claims, including pensions and benefits, with the ultimate goal of achieving the best possible outcomes.

  • Compensation Advocacy skills are highly valued, as well as an understanding of defence-related illnesses and conditions.
  • The ability to establish and build meaningful relationships internally and externally is crucial for success in this role.
  • Highly developed communication skills and the ability to prioritise, manage and problem solve procedures are essential.

Key Responsibilities:

Assisting with claim applications: Provide expert guidance and support to help individuals navigate the complex process of claiming entitlements.

Building relationships: Foster strong connections with clients, colleagues, and external partners to ensure effective collaboration and achieve shared goals.

Problem-solving and prioritisation: Use your exceptional communication and organisational skills to manage competing demands and resolve complex issues efficiently.

Benefits:

We offer a competitive package that includes:

  • Not-for-profit tax benefits - salary packaging of up to $15,900 per year.
  • Staff discounts across select retail stores through Maxxia Rewards.
  • Leave Loading - 17.5% pay top-up on paid leave.

Our Commitment to Diversity:

We welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants.

We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role.

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