IT Systems Optimization Specialist
6 days ago
About Us:
Juniper is committed to delivering high-quality care and support to older Australians, with a focus on creating a positive and fulfilling work environment.
About the Role:
We are seeking an experienced ICT Applications Manager to join our team and drive the implementation and optimization of business-wide systems and applications.
The successful candidate will manage critical business applications, ensuring optimal system performance and providing technical expertise to stakeholders.
Key Responsibilities:
- Manage system enhancements, maintenance, and troubleshooting to ensure business continuity.
- Support system migrations and the deployment of new business applications.
- Develop and deliver regular reports on system performance, issues, and implementation progress to key stakeholders.
- Ensure business applications comply with industry security standards and regulatory requirements.
- Manage vendor relationships, SLAs, and third-party support contracts to ensure service excellence.
Requirements:
- Bachelor's degree in computer science, Information Systems, or a related field.
- 5+ years' experience in a Technical/Application Support Manager or Lead role.
- Proven expertise in configuring and maintaining line-of-business applications and ERP systems, preferably within the Healthcare or Aged Care sector.
- Strong vendor and stakeholder management skills, including contract and SLA oversight.
- Excellent project management skills, with experience leading system implementations and upgrades from inception to completion.
What's On Offer:
- Competitive salary package.
- Salary packaging up to $18,550 per annum.
- Access to Juniperks, an exclusive online platform offering retail discounts, employee perks, wellness initiatives, and peer recognition.
- Health insurance discounts with HBF or Medibank.
- Free access to our Employee Assistance Program (EAP) for support and wellbeing.
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