IT Systems Optimization Specialist

6 days ago


City Of Stirling, Australia Juniper Full time

About Us:

Juniper is committed to delivering high-quality care and support to older Australians, with a focus on creating a positive and fulfilling work environment.

About the Role:

We are seeking an experienced ICT Applications Manager to join our team and drive the implementation and optimization of business-wide systems and applications.

The successful candidate will manage critical business applications, ensuring optimal system performance and providing technical expertise to stakeholders.

Key Responsibilities:

  • Manage system enhancements, maintenance, and troubleshooting to ensure business continuity.
  • Support system migrations and the deployment of new business applications.
  • Develop and deliver regular reports on system performance, issues, and implementation progress to key stakeholders.
  • Ensure business applications comply with industry security standards and regulatory requirements.
  • Manage vendor relationships, SLAs, and third-party support contracts to ensure service excellence.

Requirements:

  • Bachelor's degree in computer science, Information Systems, or a related field.
  • 5+ years' experience in a Technical/Application Support Manager or Lead role.
  • Proven expertise in configuring and maintaining line-of-business applications and ERP systems, preferably within the Healthcare or Aged Care sector.
  • Strong vendor and stakeholder management skills, including contract and SLA oversight.
  • Excellent project management skills, with experience leading system implementations and upgrades from inception to completion.

What's On Offer:

  • Competitive salary package.
  • Salary packaging up to $18,550 per annum.
  • Access to Juniperks, an exclusive online platform offering retail discounts, employee perks, wellness initiatives, and peer recognition.
  • Health insurance discounts with HBF or Medibank.
  • Free access to our Employee Assistance Program (EAP) for support and wellbeing.


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