Customer Service Reviewer Position in Retail Outlets

1 week ago

Sydney, New South Wales, Australia beBeeReviewer Full time
Job Description

We are seeking a Customer Service Reviewer to evaluate retail store experiences and provide detailed feedback. This role involves visiting stores, observing interactions, and completing online surveys to assess service quality.

Key Responsibilities:
  • Evaluate customer service levels across multiple retail outlets
  • Conduct thorough observations of store presentation, cleanliness, and sales techniques
  • Complete online surveys to document findings and recommendations
Requirements:
  • Excellent observational skills and attention to detail
  • Strong communication and reporting abilities
  • Reliability, flexibility, and ability to work independently
  • Access to the internet for survey completion
Benefits:
  • Opportunity to impact retail business growth and improvement
  • Gain valuable experience in customer service evaluation and feedback
  • Flexible scheduling and autonomy in selecting assignments
Other Information:

This position is ideal for individuals with an analytical mindset, strong communication skills, and a keen eye for detail. If you are passionate about delivering exceptional customer experiences and contributing to business growth, we encourage you to apply.

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