
Dental Equipment Support Specialist
1 week ago
Job Description:
">We are seeking a skilled professional to join our team as a Dental Equipment Support Specialist. This role will involve providing exceptional customer service and technical support for dental equipment, ensuring seamless operations and outstanding experiences for our clients.
">Responsibilities:
">- ">
- Respond to incoming technical service calls and log cases in the CRM system">
- Coordinate technician schedules, including breakdowns and installations">
- Manage parts allocation, quotations, and service communications">
- Assist with preventive maintenance scheduling and loaner equipment requests">
- Liaise with internal stakeholders to help coordinate major projects">
- Monitor and manage the technical services email inbox">
Requirements:
">To be successful in this role, you will require:
">Key Skills:
">- ">
- Previous experience in customer service, administration, or scheduling roles">
- Excellent communication skills and a professional phone manner">
- Ability to prioritise and manage multiple tasks">
- Proficiency with Microsoft Office and CRM tools">
- A proactive, solution-focused mindset">
Benefits:
">As a member of our team, you will enjoy:
">Opportunities for Growth:
">- ">
- Develop your skills and knowledge in a dynamic environment">
- Collaborate with a talented team to drive success">
Work Environment:
">You will work in a fast-paced environment where no two days are the same. Our team is committed to delivering exceptional results and making a positive impact on our clients' lives.
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