Operational Support Specialist

6 days ago

City Of Kwinana, Australia beBeeOperational Full time $10,400 - $87,800
Job Title: Operational Support Specialist

We are seeking a proactive and detail-oriented individual to join our operations team. This role is pivotal in delivering high-level administrative support, with a focus on operational efficiency and customer satisfaction.

Key Responsibilities:
  • Prepare and assist in analyzing bulk business key performance data and operational metrics.
  • Reconcile electricity invoices from energy retailers for both inner and outer harbors.
  • Generate and prepare service charges for customers at Kwinana Bulk Terminal and Kwinana Bulk Jetty.
  • Verify applicable charges in line with established business processes.
  • Liaise with customers regarding invoice details, including purchase order requests and monitoring.
  • Produce reports detailing customer charges, associated costs, and other relevant data.
  • Track and report casual and contractor working hours.
Qualifications & Experience:
  • Proven experience in administrative and customer service roles.
  • Strong understanding of financial information and invoicing systems.
  • Familiarity with shipping and bulk operations terminology and documentation is desirable.
Technical & Professional Skills:
  • Proficiency in PC and spreadsheet applications (e.g., Microsoft Excel).
  • Experience with financial management systems.
  • Excellent verbal and written communication skills.
  • Strong attention to detail and analytical skills.
Why this Opportunity?

This role offers the opportunity to contribute to a dynamic operational environment, supporting key logistics and port services. You will be part of a collaborative team, working in a role that offers variety, responsibility, and the chance to make a real impact.

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