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Aged Care Customer Resolution Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeComplaint Full time $98,765 - $123,456
About the Role

The Aged Care Quality and Safety Commission seeks experienced Senior Complaints Officers to work on resolving complaints.

You will conduct investigations, facilitate discussions, and meetings or site visits to resolve complaints effectively. The team strives to achieve impartial resolution, leading to positive outcomes for aged care recipients.

This is an exciting opportunity to make a difference in the lives of aged care recipients and their supporters. If you are passionate about delivering high-quality customer outcomes and have strong analytical and problem-solving skills, we encourage you to apply.