Residential Service Ambassador
1 week ago
We are seeking a skilled and professional individual to join our team as a Residential Service Ambassador. As a key member of our household staff, you will be responsible for delivering exceptional service to our guests and colleagues.
About the Role:- Provide a high level of customer satisfaction through prompt and courteous attention to guest needs
- Maintain a clean and organized environment throughout the hotel
- Work collaboratively with other departments to ensure seamless delivery of services
- Perform routine tasks such as laundry and cleaning to the highest standards
- Guest Services: Handle all guest enquiries in a friendly and efficient manner, ensuring that their stay is comfortable and enjoyable.
- Cleaning and Maintenance: Maintain a high standard of cleanliness and organization throughout the hotel, including public areas and guest rooms.
- Laundry and Linen: Deliver fresh, clean laundry and linen to guests promptly, adhering to high standards of quality and presentation.
- Teamwork: Collaborate with other departments to ensure effective communication and smooth delivery of services.
- 1 year experience in a similar role in a 5-star hotel or equivalent establishment
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Demonstrates a commitment to maintaining high standards of cleanliness and organization
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Residential Service Specialist
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Service Ambassador
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