Technical IT Support Specialist

1 week ago

Melbourne, Victoria, Australia beBeeDesktopSupport Full time $80,000 - $90,000
Job Title: Technical IT Support Specialist

The role of the Desktop Support Analyst is critical in delivering seamless IT operations by providing technical expertise and guidance to support the High Profile Executive team.

This position involves offering Tier 1 and Tier 2 support for desktop and mobile devices, including printers and laptops. It also entails managing and maintaining Windows operating systems, Office 365, and other Microsoft products.

Main Responsibilities:
  • Provide end-to-end technical assistance for hardware, software, and network issues
  • Collaborate with the business team to identify their needs and deliver solutions that meet their requirements
  • Participate in IT projects and technology initiatives to drive innovation and growth within the organisation

To excel in this role, you will need to possess excellent communication and analytical skills, as well as the ability to work independently and prioritise tasks effectively.

Requirements:
  • A proven track record of experience in a desktop support environment, preferably in an Enterprise setting
  • Extensive knowledge of Windows operating systems and Microsoft products
  • Strong relationships-building skills and a calm, proactive approach when dealing with end-users
  • Ability to work collaboratively as part of a dynamic team to achieve business objectives

This is a fantastic opportunity for a skilled IT professional looking to develop their career in a dynamic and prestigious team.

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