Service Coordinator Lead

2 days ago


Canning Vale, Western Australia Konecranes Full time

We are seeking a highly motivated individual with experience as a Service Coordinator to schedule and plan work for our technicians.

Based in Western Australia, you will report to the Lead Planner and be responsible for planning and prioritizing planned work, as well as arranging and ordering sub-contracted goods, services and equipment.

Salary

The salary range for this role is approximately $80,000 - $110,000 per annum, depending on experience.

Job Description

This role involves:

  • Planning and prioritizing planned work to ensure efficient use of resources;
  • Coordinating with field supervisors and service managers to plan unplanned breakdown work;
  • Arranging and ordering sub-contracted goods, services and equipment;
  • Capturing and controlling job-related costs using Time and Material Trackers;
  • Invoicing clients accurately and efficiently;
  • Communicating planning processes and timelines to customers, operatives and subcontractors;
  • Tracking and receiving material orders to facilitate timely delivery of orderbooks.
Key Requirements

To be successful in this role, you will need:

  • Excellent interpersonal skills and ability to communicate effectively with customers, suppliers and team members;
  • Ability to work well under pressure and prioritize tasks effectively;
  • Safety-conscious approach to work;
  • Demonstrated ability to plan jobs and develop work scope;
  • Excellent time management skills;
  • Intermediate computer skills with experience working with Office 365 Suite of products.
Benefits

This role offers:

  • Attractive salary based on experience;
  • 17.5% Annual Leave Loading;
  • Flexible work options including working from home one day per week;
  • Potential 15% Bonus;
  • Opportunity to work with world-leading technology and processes;
  • Support and encouragement to develop your skills with local and global training opportunities.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way.


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