Care Manager Wendouree Centre

3 days ago


Wendouree, Australia Green Leaves Early Learning Full time

Green Leaves Early Learning Centres is dedicated to providing innovative learning environments for young children. We are currently seeking a skilled Care Manager to oversee daily operations and manage compliance at our Wendouree centre.

About the Role:

  • Welcome families with a professional demeanour, maintaining confidentiality at all times.
  • Conduct visitor tours and assist with child enrolments and new team orientations.
  • Utilise Salesforce and Qikkids systems to manage parents' accounts and monitor ongoing payments, following up as required.
  • Prioritise tasks, focusing on managing phone, email, and walk-in queries with relevant information according to company procedure.
  • Liaise with external suppliers/contractors and report back to the Centre Director with quotes/expenditure requests for submission, adhering to company guidelines.
  • Perform general administrative tasks in an accurate, reliable, and honest manner.
  • Be available to work Monday to Friday.

Salary: $65,000 - $75,000 per annum (dependent on experience).

Required Skills and Qualifications:

  • Demonstrate high proficiency in QikKids software system.
  • Have working knowledge of CCSS Guidelines.
  • Show excellent computer skills with expertise in Microsoft Suite.
  • Demonstrate highly organised ability with proven experience juggling various demands and priorities to produce high-quality work and consistently meet deadlines.
  • Exhibit exceptional interpersonal skills and customer service abilities, both written and verbal, with the capacity to handle difficult conversations.
  • Hold current Working with Children's Check.
  • Hold current Anaphylaxis, Asthma, CPR, and First Aid Certificates or be willing to obtain one.
  • Complete current Child Protection Training or be willing to obtain one.
  • Be happy to participate in a full police check (paid for by us).

Benefits:

  • Competitive above-Award wages.
  • Generous staff discount.
  • Access to internal training guides and videos.
  • Health and Wellness program.
  • Uniforms provided.
  • 24/7 access to a large online library of learning and development.
  • Fully supported by our centralised Customer Care team via phone and email.

At Green Leaves Early Learning, we prioritise the safety, well-being, and inclusion of all children, including those with disabilities. We encourage applicants to share their experiences working with children with disabilities and those from culturally and linguistically diverse backgrounds. We are committed to Reconciliation and fostering an environment where all First Nations Australians feel a strong sense of connection and belonging. We welcome your experiences with Aboriginal children and communities.

Green Leaves Early Learning is committed to all aspects of child safety, including child protection, mandatory reporting, and adopting the Victorian Child Safe Standards.



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