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Team Leadership Position
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our retail team as a Lead Retail Team Member. This role offers an exciting opportunity to develop leadership skills, work closely with experienced store leaders, and gain practical experience in a fast-paced retail environment.
This comprehensive program combines theoretical knowledge, hands-on training, and on-the-job experience over four weeks. Upon completion, you will be equipped to lead your own team successfully and make a positive impact on our customers' shopping experience.
Your Key Responsibilities
- Provide an exceptional customer experience by maintaining a supportive and developmentally focused environment in our stores.
- Collaborate with store leaders to achieve performance objectives related to Sales, People, Audit & Compliance, Visual Merchandising, Wages, and Safety.
- Ensure operational tasks and expectations are executed to high standards.
- Support the leadership team with team member performance and ensure our stores are open and ready for customers.
- Work with store leadership to manage wages effectively, achieving profitability, operational efficiency, and excellent customer experiences.
- Demonstrate effective leadership by providing feedback, support, and training to all store team members.
Requirements
- Experience in a customer service-based management role.
- Proven ability to drive sales and operations to meet targets and metrics.
- Strong communication and team management skills.
- An energetic and enthusiastic approach to store operations.
What We Offer
- A comprehensive training program that equips you with the skills and knowledge needed to succeed in a leadership role.
- Ongoing support and guidance from experienced store leaders.
- The opportunity to work in a dynamic and fast-paced retail environment.