Business Planning Analyst, TLS APAC

5 days ago

Sydney, New South Wales, Australia AMEX Full time

Lead the Way with American Express

We're seeking a highly motivated Business Planning Analyst to join our APAC regional leadership team. As a key member of our team, you'll play a critical role in analyzing and delivering management information, developing strategic and operational project plans, and driving key results.

About the Role

American Express entered the travel agency business in 1915 and today is one of the world's largest luxury travel and lifestyle services networks. The Travel & Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and expertise to Premium Card Members seeking leisure travel, as well as a variety of lifestyle services.

As a Business Planning Analyst, you'll be responsible for running strategic analytical initiatives and priorities across 7 TLS APAC markets and a global Centre of Excellence (COE) operations function. You'll assess and share opportunities for improved performance and practices across markets and support driving performance on key metrics.

Responsibilities

  • Collect and analyze data (financial, customer, and operational), and draw conclusions with robust quantitative methodology.
  • Prepare senior leader updates and strategic presentations.
  • Plan business reviews, staff meetings, and employee town halls.
  • Direct department-wide administrative functions, including operating expense management.
  • Work with functional leaders to align organizational priorities, drive cross-functional strategic initiatives.
  • Track APAC key project portfolios and achievements by supervising activity, resolving problems, publishing progress reports, and recommending actions.

Requirements

  • Organizational skills along with critical thinking ability with the agility to problem-solve and handle multiple and diverse projects simultaneously.
  • Exceptional project management, organization, and planning skills applied in a fast-paced, multi-tasking environment.
  • Excellent communication and presentation skills, with the ability to build relationships at all business levels.
  • Experience handling sensitive data where a high level of confidentiality and integrity is required.
  • Experience working in regional and/or global structures and with colleagues located in different time zones.
  • Demonstrated ability to understand, analyze data, and produce meaningful conclusions to senior leaders.
  • Creatively problem-solve with very little direction and able to drive initiatives forward independently.

Benefits

  • Competitive base salaries.
  • Bonus incentives.
  • Support for financial well-being and retirement.
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
  • Flexible working model with hybrid and onsite arrangements for this role.
  • Generous paid parental leave policies (depending on your location).
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.

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