Product Manager

4 weeks ago

Sydney, New South Wales, Australia Slyp Full time
About Slyp

Slyp is a revolutionary fintech company that is transforming the transaction experience. As Australia's first independent fintech backed by all four major Australian banks, we're leading the way in transaction enrichment innovation. Our multi-award-winning tech platform has transformed the buying experience by seamlessly embedding digital receipts, loyalty, and rewards into the payment process.

Our Mission

We exist to create a unique, everybody-wins value for merchants and their consumers. While we are currently expanding and evolving our products set, our platform is already used by some of the largest merchants in the market, including Kmart, Country Road, Chemist Warehouse, and hundreds more.

What We're Looking For

We're seeking a highly skilled Product Manager to join our team. As a Product Manager, you will be responsible for shaping, driving, and executing the product, working across consumer, merchant, and partner experiences. You will interact with our customers to understand their needs and partner with our internal stakeholders to articulate and identify opportunities for growth and delivery.

Key Responsibilities
  • Support the development and delivery of Slyp's product roadmap, aligning it with Slyp's vision, product strategy, and commercial targets.
  • In collaboration with Product's CX Lead, understand customer needs through research, market analysis, quantitative and qualitative data analysis, and direct customer feedback.
  • Translate requirements into product specifications for use by Design & Engineering.
  • Prioritise and coordinate delivery schedules and ensure consensus amongst stakeholders.
  • Scope and manage planned, existing, or ongoing major and minor product releases.
  • Coordinate with internal teams to produce marketing materials that speak to Slyp's unique product offerings and be an advocate for Slyp's products.
  • Provide support to the Sales & Delivery teams to respond to product-related feedback and improvement requests.
  • Understand customer-driven requirements and apply proven agile methodologies to ensure requirements are achieved, customers are satisfied, and that Slyp products are commercially successful.
  • Balance customer-centric and platform requirements and engage with the Engineering team to understand architectural concerns.
Requirements
  • A minimum of 5 years of experience in product management, including experience in either B2B, B2C, or B2B SaaS.
  • Experience in working with a diverse team in the fintech space, including designers and engineers.
  • Proven experience working with new products or new categories and have had exposure to loyalty, mobile applications, payments, data, e-commerce, or a unique combination of these.
  • Excellent communication skills and public speaker, with an ability to negotiate and engage diverse internal and external stakeholders.
  • Proven ability to manage changing priorities and working in a fast-paced, growth environment.
  • Demonstrated ability working with agile methodologies, requirements gathering, prioritisation, identifying and addressing constraints, dependencies, and risks.
  • An ability to balance customer satisfaction as well as commercial outcome.
  • You use analytics and data-driven measurement to inform decision making.
  • You are customer-driven and have a passion for speaking directly to customers.
  • Highly desirable that you have experience in delivering data and insights-based products.

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