Student Academic Support Specialist

2 days ago


Melbourne, Victoria, Australia beBeeProgress Full time $65,100 - $80,750
About the Role

This position offers an exciting opportunity to make a meaningful impact in the lives of students and contribute to the success of our educational institution.

As a Student Progress Officer, you will play a crucial role in supporting students to achieve their academic goals and succeed in their studies.

Main Responsibilities
  • Monitor student progress to identify those at risk of falling behind and provide timely interventions
  • Develop tailored action plans with students to ensure they stay on track and meet their objectives
  • Advise students on course variations and enrolment adjustments to support their academic progression
  • Maintain accurate records to comply with regulatory requirements across VET and Higher Education
  • Collaborate with academic and wellbeing staff to provide a coordinated approach to student support
  • Elevate complex cases to your Team Leader and contribute to process improvements
Qualifications and Skills

To excel in this role, you will need:

  • Experience in student support, case management, or academic administration
  • A deep understanding of course progress monitoring, interventions, and compliance in VET or Higher Education
  • Excellent communication and interpersonal skills to engage students from diverse backgrounds
  • The ability to manage a busy caseload and meet deadlines while maintaining a high level of professionalism
  • Proficiency in student management systems and Microsoft Office
  • A compassionate and professional approach when handling sensitive matters


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