Family Support Coordinator

5 days ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $55,000 - $73,000

We are seeking a Family Support Coordinator to join our organisation. As a customer service professional, you will play a pivotal role in the acquisition and support of new families joining our network of early education centres.

The ideal candidate will have experience in customer service and a genuine interest in early education and childcare. You will be responsible for delivering high-quality customer service, managing customer enquiries, and working across multiple technology platforms and databases.

As a member of our team, you can expect a competitive salary package, flexible working arrangements, and opportunities for career development. We offer remote work options and access to exclusive employee benefits and discounts.

To succeed in this role, you must have:

  • A minimum of 12 months experience working in a customer service role
  • A genuine interest or passion for early education and childcare
  • Strong customer service and relationship building skills
  • Clear and concise written and verbal communication skills
  • Excellent organisation skills and ability to stay focused in a high-volume environment

We are committed to developing a culture that empowers and rewards our family of early childhood educators, teachers, leaders, and support office team members. If you are passionate about providing exceptional customer service and supporting families, we encourage you to apply.

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