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Transport Operations Manager

2 months ago

Ipswich, South Dakota, Australia BagTrans Full time

About the Role:

We are seeking an experienced Transport Operations Supervisor to join our team at BagTrans, a national transport company with over 35 years of experience in the industry. As a key member of our operations team, you will be responsible for maintaining a safe, efficient, and productive work environment that ensures our customers and team can perform at their best every day.

Key Responsibilities:

  • Ensure departing units and trailers are fully loaded and freight is accurately distributed
  • Manage the loading and unloading of PUD vehicles
  • Guide and supervise PM Forklift Operators and Receiving Officers
  • Ensure safe operation of equipment and prioritize loading/unloading tasks
  • Adhere to safety and health regulations, load restraint procedures, and minimize freight damages
  • Address issues related to revenue, loads, costs, and site operations
  • Assist with decisions regarding loading, rail vs. road transport, equipment availability, and scaling linehaul requirements based on volume fluctuations
  • Achieve set KPIs and targets
  • Manage performance and disciplinary actions
  • Daily management of the afternoon shift to achieve planned/budgeted KPIs, cost outcomes, safety measures, and service levels
  • Allocate labor resources, supervise, and manage costs
  • Ensure the efficient, safe, and secure loading, unloading, movement, and packing of freight
  • Work alongside truck drivers and operations support areas to ensure the operation of the shift runs according to plan
  • Lead, coach, and mentor direct reports, creating a customer-first culture that delivers great results
  • Effectively communicate with team members and key stakeholders
  • Perform quality checks on materials/stock and identify and report damages, shortages, or quality deficiencies
  • Inspect machinery, including forklifts and other control equipment, to determine the need for repairs and guarantee safety by performing regular maintenance in accordance with the site's WHS practices
  • Keep updated records of inventory and activity logs

About You:

  • Minimum 2 years' people management experience in the transport industry
  • Team player, who can lead from the front, be hands-on and of the floor, and work with the wider business on improvements and best practices
  • Ability to interface at an intermediate level of computer literacy with Windows-based Freight Management System (and including MS Excel, Word, and Outlook)
  • Strong written, verbal communication, and problem-solving skills
  • Planning, scheduling, and management skills
  • Knowledge and experience with CoR, NHVAS, driver fatigue, and Compliance relating to the transport industry
  • Good understanding and application of budgeting and finance systems
  • Must have a good working knowledge of linehaul and local express transport
  • Resilience, passion, and ability to work to schedule with a strong focus on safety, continuous improvement, and compliance
  • Ability to plan and coordinate activities to provide efficient services
  • A high level of motivation and energy with a strong focus on achieving outstanding customer experience results
  • Focus on the continuous improvement of systems and processes
  • A current Forklift License is desirable

Why You Will Want to Work with Us:

  • Great security and stability with a growing company
  • Secure and free onsite parking
  • Internal advancement opportunities for high performers
  • Working with like-minded and passionate people in an environment that will support and challenge you
  • Supportive and energetic team culture