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Claims Officer

2 weeks ago

City of Parramatta Council, Australia eFinancialCareers Ltd. Full time
Role Overview

We are seeking a dedicated Claims Officer - Property to join our team at eFinancialCareers Ltd. As a key member of our customer service division, you will be responsible for delivering exceptional support to customers who have experienced loss or damage to their homes or businesses.

Your primary focus will be on managing property claims in a call center environment, following procedures while providing an empathetic approach to customers and stakeholders.

You will work closely with customers, agents, and brokers to resolve claims efficiently, provide clear actionable solutions, and build strong relationships to keep the claims process moving forward.

This is an excellent opportunity to make a real difference in people's lives, working for a leading insurance company that values its employees and provides a supportive work environment.