Claims Officer

6 days ago

City of Parramatta Council, Australia eFinancialCareers Ltd. Full time
Claims Officer - MotorQBE Insurance Paramatta, Australia

Primary Details
Time Type: Full time
Worker Type: Employee
Location: Parramatta
Type: Full time, Fixed Term Contract (12 Months)

The opportunity
We have exciting opportunities for a Motor Claims Officer to join our friendly and knowledgeable team based within our Parramatta office. With a focus on team collaboration and our #QBEDNA this role is a great opportunity for someone looking to take the next step in their career with full training provided.

Your new role
  • Provide an exceptional operational and customer service experience for diverse internal and external stakeholders including our customers, brokers, organisations, and partnerships
  • Manage motor claims in line with set procedures and policies, ensuring that claims are documented correctly, and resolved with a prompt and effective outcome
  • Deliver high quality customer service and develop a good working relationship with all customers and service providers
  • Manage motor claims using the appropriate external and internal specialists to achieve the settlement outcome efficiently and effectively
  • Enhance and develop your own technical expertise with guidance and participate in professional development and training where required
About you
  • Previous experience in motor or general insurance claims is advantageous but not essential
  • Strong customer service skills with a highly empathetic approach
  • A passion for making a difference and helping people in their time of need
  • An engaging and courteous phone manner with the ability to type and talk concurrently
  • Ability to handle multiple and competing tasks to meet customer needs
  • Excellent organisational skills with the ability to critically assess and analyse tasks
About QBE
We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.
We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.
And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.
With more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.
Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
  • 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance
  • Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
  • 12 weeks' gender-equal flexible leave for all new parents, including paid super
  • The ability to maximise retirement savings through voluntary super contributions and company matching
  • Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
  • Additional leave and support through QBE's Family Domestic Violence First Responder Network
  • Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
Rewards & Recognition
We value our employee's experience with us and are proud to have been recognised for the following awards:
  • 2021 LinkedIn Top Employer & HRD Employer of Choice
  • 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
  • Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years
  • Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
  • Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
  • Family First accredited employer since 2021
Apply now
Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.
Skills:
Case Management, Claims Settlement, Collaboration Tools, Communication, Critical Thinking, Customer Service, Data Privacy, Detail-Oriented, Insurance Policies, Intentional collaboration, Managing performance, Prioritization, Problem Solving, Risk Assessments, Standards Compliance

Application Close Date: 11/03/2025 11:59 PM

How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
#J-18808-Ljbffr

  • Motor Claims Officer Position

    5 days ago

    City of Parramatta Council, Australia eFinancialCareers Ltd. Full time

    Welcome to our Motor Claims Officer position! We're looking for a skilled professional to join our friendly and knowledgeable team based in Parramatta. With a focus on team collaboration and a supportive work environment, this role is ideal for someone looking to take the next step in their career.About the JobProvide operational and customer service support...

  • Claims Management Officer

    2 weeks ago

    Parramatta, Australia Sedgwick Full time

    Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for...

  • Claims Officer

    3 days ago

    City of Kingston, Australia efm Logistics Full time

    At the heart of our service offering are our people and our promise to deliver a better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.As an independent service provider, we create...

  • Claims Officer

    7 days ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Claims Officer - Commercial Motor Claims** **Location: Parramatta, NSW** **Type: 12-month fixed term contract, full time** **The opportunity** At QBE we have an exciting opportunity to join our team of industry professionals in this Commercial Motor Claims officer role based out of our...

  • Claims Officer

    7 days ago

    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Claims Officer - Commercial Motor Claims Location: Parramatta, NSW Type: 12-month fixed term contract, full time The opportunity At QBE we have an exciting opportunity to join our team of industry professionals in this Commercial Motor Claims officer role based out of our global Head Office in...

  • Insurance Claims Officer

    2 weeks ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services - Location: Parramatta, NSW, AU, 2150 - Req ID: 71640 **Insurance Claims Officer** **Location**:Parramatta **Employment type**:Ongoing **Salary**:Clerk Grade 7/8, $110,266 to $122,058 pa plus employer’s contribution to superannuation and annual leave loading **Generous leave entitlements including flex leave** **35hrs per...

  • Heavy Motor Claims Officer

    7 days ago

    Parramatta, Australia Kennedy Reid Full time

    12 month contract position available - Hybrid working environment - up to 4 days WFH each week - Parramatta location, salary up to $82K inclusive of Super **The Company** My client is a well-established and cultured Global Insurance Company. The company has been recognised as the leader within the insurance world on multiple occasions. Focused on delivering...

  • Claims Resolution Professional

    5 days ago

    City of Parramatta Council, Australia eFinancialCareers Ltd. Full time

    We are recruiting a Claims Resolution Professional to manage motor claims in our Parramatta office. This is an exciting opportunity for a skilled individual to join our team and contribute to delivering exceptional customer service and efficient claim resolution.About the PositionDevelop and implement strategies to resolve claims effectively.Maintain...

  • Assistant Insurance Claims Officer

    2 weeks ago

    Parramatta, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services - Location: Parramatta, NSW, AU, 2150 - Req ID: 71641 **Assistant Insurance Claims Officer** **Location**:Parramatta **Employment type**:Ongoing **Salary**:Clerk Grade 5/6, $97,027 to $107,059 pa plus employer’s contribution to superannuation and annual leave loading **Generous leave entitlements including flex...

  • Claims Officer

    6 days ago

    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Claims Officer - Complex Commercial Property Claims Location: Sydney or Melbourne Type: Full-time, Permanent Position - Do you have exposure to high value commercial property claims!? - Are you a driven individual who loves a challenge and thrives off a fast paced environment? - Join our...

  • Lodgements & Customer Claims Officer

    1 week ago

    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Lodgement and Customer Service Officer Location: Parramatta Type: Permanent, full-time position Your part in a changing world At QBE, our purpose is to enable a more resilient future. We’re an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep...

  • Claims Officer

    3 weeks ago

    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here Careers- Multiple 12-month fixed term contracts, with full time hours and potential opportunity to extend.- - You’ll have the flexibility to work from any of our main offices in Brisbane, Melbourne, Newcastle, Parramatta, or Perth, or remotely,...

  • Claims Officer

    4 weeks ago

    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Please see more information about QBE careers here Careers- Location: Parramatta- Type: Permanent & Fixed Term opportunities The opportunity We have exciting opportunities for a Motor Claims Officer to join our friendly and knowledgeable team based within our Parramatta office. With a focus on...

  • Hospital Claims Officer

    2 weeks ago

    Parramatta, Australia HCF Full time

    **About the Role** As Claims Assessor you are responsible for assessing member claims, understanding of Fund policies and procedures and providing accurate information to internal and external stakeholders and providers. To be successful in this role you must display a high degree of accuracy and detailed understanding of HPPA contracts and terms is...

  • Claims Officer

    7 days ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **The opportunity** We are offering a 12-month contract opportunity for a Claims Officer within our Financial Lines claims team. This role is dedicated to ensuring the efficient and proficient handling of Financial Lines insurance claims, with a primary focus on delivering high-quality claims...

  • Claims Officer

    1 week ago

    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Claims Officer - Complex Commercial Property Claims Location: Sydney Type: Full-time, Permanent Position - Do you have exposure to high value commercial property claims!? - Are you a driven individual who loves a challenge and thrives off a fast paced environment? - Join our experienced team of...

  • Ndis Claims Officer

    1 week ago

    Parramatta, Australia All Home Caring Services Full time

    The Brightside Foundation is a not-for-profit organisation devoted to assisting individuals with autism access the resources and support they need to lead fulfilling and meaningful lives. As part of our rapidly growing organisation, you will contribute to a mission that empowers individuals with disabilities by managing their NDIS Plan funding with...

  • Claims Officer

    1 week ago

    Parramatta, Australia QBE Insurance Full time

    **Primary Details** Time Type: Full time Worker Type: Employee **Claims Officer - Commercial/Heavy Motor** - **Location: Parramatta, NSW**: - **Type: 12-month fixed term contract, full-time hours** **The opportunity** At QBE we have an exciting opportunity to join our team of industry professionals in this Commercial/Heavy Motor Claims Officer role...

  • Claims Officer

    1 week ago

    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee Claims Officer - Commercial/Heavy Motor- Location: Parramatta, NSW- Type: 12-month fixed term contract, full-time hours The opportunity At QBE we have an exciting opportunity to join our team of industry professionals in this Commercial/Heavy Motor Claims Officer role based out of our global...

  • Claims Officer

    1 week ago

    Parramatta, Australia QBE Full time

    Primary Details Time Type: Full time Worker Type: Employee- Multiple 12-month fixed term contracts, with full time hours and potential opportunity to extend.- Remote and/or flexible working arrangements out of any of our main offices in Brisbane, Sydney, Newcastle, Adelaide, Darwin, Tasmania, Perth or Canberra.- Make a difference by supporting our...