Food and Beverage Team Supervisor
2 weeks ago
About Hyatt Hotel Canberra
Located in the heart of Canberra, our hotel offers a unique blend of heritage and modernity. As a Team Leader, you will be responsible for ensuring the smooth operation of our Food and Beverage outlets, providing exceptional service to our guests, and creating memorable experiences.
Key Responsibilities
- Supervise and support Food and Beverage employees to deliver exceptional service.
- Ensure all guests receive prompt and efficient service.
- Address and resolve guest complaints and concerns with professionalism.
- Assist in managing daily operations, including opening and closing procedures.
- Promote and upsell food and beverage items to enhance the guest experience and increase revenue.
- Delegate tasks and responsibilities to team members effectively.
What We Offer
- Complimentary and discounted accommodation at Hyatt properties worldwide.
- Access to complimentary shift meals and discounts for our Hotel gym facilities as well as all Food and Beverage outlets.
- Training and development opportunities with over 2000 online learning modules to support your career development.
- Above award wages.
- Access to our employee assistance program.
- Being part of a diverse and inclusive team, passionate about their work.
About the Role
The Team Leader will be responsible for assisting the Outlet Assistant Managers with the smooth and efficient operation of the outlet, through the supervision of your team members and ensuring all guest needs are met efficiently and seamlessly by creating memorable experiences.
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