
Strategic Retail Operations Leader
5 days ago
As a Cluster Manager at dusk, you'll lead our Sydney Metro store network, creating an unforgettable customer experience in store.
- You will oversee multiple locations and work with store-based teams to achieve sales and KPI targets across your cluster stores.
- Making customers and their experience in store your priority, you'll lead and inspire teams to consistently role model and coach high performance in line with company values.
- Achieving sales and KPI targets across your cluster stores, you'll manage rosters in line with store trading patterns, ensure Visual Merchandising and store presentation standards are exceptional, and manage stock and prevent loss.
To succeed, you'll need previous leadership experience in a retail environment, passion for customer service, excellent planning, time management, and communication skills, as well as the ability to define clear goals and objectives to achieve successful outcomes.
In this role, you'll have the opportunity to develop and implement strategies to drive business growth, improve customer satisfaction, and enhance team performance. You'll be responsible for managing multiple locations, leading cross-functional teams, and making data-driven decisions to optimize store operations.
We're looking for a highly skilled and experienced leader who can bring a fresh perspective and new ideas to our team. If you're passionate about delivering exceptional customer experiences and driving business results, we'd love to hear from you
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