Facilities Operations Manager

3 weeks ago

Melbourne, Victoria, Australia CBRE Full time

Job Summary:

We are seeking a highly skilled Facilities Operations Manager to join our team at CBRE GWS. As a key member of our operations team, you will be responsible for managing soft and hard FM services for our clients in the Melbourne CBD.

Key Responsibilities:

  • Manage and have accountability for the P&L and maintaining agreed profit margins
  • Full accountability and ownership of the staff on the accounts from Facilities Managers to technicians, recruiting, retaining, appraising, and leading as required
  • Assist in the preparation of standard operating procedures, emergency, and contingency plans
  • Ensure the provision of healthy and safe working conditions and regularly review the H&S policy
  • Consulting detailed contract reviews for each account and owning CBRE standard procedures
  • Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender
  • Develop, implement, and monitor yearly service plans, KPIs, targets, and financial plans
  • Build a relationship with the client to become the first point of contact for any works and all aspects of contract problems (defects & deficiencies) on their sites
  • Delivering effective business communication through advice, review, leadership, and direct contribution to management and team meetings

About You:

  • Previous experience in a facilities role
  • Ideally experience with hospitality or professional services background
  • Good understanding of financials, specifically budget preparation, managing portfolio to a budget, fulfilling reporting requirements, project, and service-related financial management
  • People management experience and good negotiation and influencing skills
  • Must have excellent written and oral communication skills
  • Good working knowledge of the current Health & Safety at work Act
  • Ability to comprehend, analyze, and interpret complex documents. Requires advanced analytical and quantitative skills
  • Advanced skills with Microsoft Office Suite, Outlook. Ability to use work order management systems
  • Working knowledge of architectural, electrical, and mechanical systems. Working knowledge of leases, contracts, and related documents

What's in it for you?

Our people are free to expand their skills and knowledge to drive their careers and reach their full potential. We value flexibility and our people work in ways that meet their work and life commitments and support their wellbeing, development, and performance. Rewarding career with great developmental opportunities within GWS and across CBRE

About Us:

CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate. Our mission is to realise the potential in all the businesses & people we work with, so that together we can create the real estate solutions of the future. We are driven by the entrepreneurial spirit of our people & the diverse needs of our clients. We are invested in the development & unique needs of our diverse employees & strive to create an inclusive environment that allows our employee to bring their full selves to work.

We are proud to be certified as a Family Inclusive Workplace in Australia. This is a great recognition to our different policies, programs, and benefits which help us build a great family-friendly workplace culture. We are striving to remove barriers. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch

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