Facilities Operations Manager

7 days ago


Melbourne, Victoria, Australia JLL Full time
Job Description

JLL Empowers You to Shape a Brighter Way

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

Job Summary

The JLL On-Site Facilities Management (FM) team is engaged to manage all aspects of Facilities Management & Building Management for the operation and maintenance of the Australia Post Tullamarine Cluster, including designated financial, technical, maintenance, procurement, asset, and vendor management programs.

This role involves managing occupier and client relationships, delivering customer and property services, conducting building inspections, maintaining compliance with regulations, and contributing to the effective and efficient operations of the portfolio.

  • Proactively develop and manage occupier and client relationships to ensure service delivery expectations are fulfilled.
  • Responsibility for the delivery of customer and property services to a portfolio of buildings.
  • Conduct building inspections and complete reports within governance timeframe for respective portfolio.
  • Maintain compliance with regulations/requirements of client contract and all facilities procedures.
  • Proactively contribute to the effective and efficient operations of portfolio/facilities and share continuous improvement initiatives.
  • Liaise with facilities vendors and coordinate facilities works in conjunction with JLL PDS account team.
  • Deliver facilities-related projects in line with agreed budget or works.
  • Proactive management and monitoring of service outputs to achieve standards against KPIs and service level targets, report regularly to key stakeholders.

Requirements

This role requires prior experience working in an industrial environment and across multiple sites. Tertiary qualifications in Property, Facilities, or Trade-related fields are desirable but not mandatory. Understanding of basic technical aspects of property is advantageous, and experience in front and back-office processes is required with strong administrative skills.

About JLL

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

Location

On-site – Melbourne, VIC

Why JLL

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

Equal Opportunities Employer

JLL is an equal opportunities employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

Contact Us

Contact us at Accommodation Requests for any reasonable accommodation requirements.



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