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Technical Advisor

3 weeks ago

Sydney, New South Wales, Australia beBeeCareer Full time $80,000 - $90,000
Job Overview

This is a full-time on-site role as a Technical Advisor at a leading provider of innovative bakery and patisserie ingredients. We are dedicated to helping our customers succeed by offering high-quality products, technical expertise, and tailored solutions.

About the Role

  • Demonstrate products and concepts to build strong customer relationships and drive business growth.
  • Organize and conduct training sessions to enhance knowledge sharing and skills development.
  • Troubleshoot and resolve customer production issues through expert technical support.
  • Identify customer needs and market trends to create new products that meet evolving demands.
  • Collaborate with business development teams on recipes and concepts to drive innovation and excellence.
  • Contribute to product development with R&D and Marketing to stay ahead of industry trends.
  • Maintain and develop business by identifying opportunities and threats, and developing strategies to address them.
  • Support business development in positioning products and identifying gaps in the market.
  • Help colleagues and customers build technical knowledge through mentorship and coaching.
  • Stay updated on new technologies and trends, sharing insights with the team to drive collective success.
  • Maintain the organization and cleanliness of the Innovation Center.
  • Report customer activities in CRM tools to track progress and identify areas for improvement.
  • Develop and maintain a network with schools, machinery manufacturers, and professional organizations to stay connected and informed.
  • Contribute to the internal international technical community to share best practices and stay ahead of industry trends.

Requirements

  • Rights to work Full Time in Australia (AUS Citizen/PR Only).
  • Minimum Tertiary education in Bakery/Pastry.
  • Hands-on experience in Bakery/Patisserie/Chocolate (Min +3 years combined).
  • Knowledge of ingredients, processes, equipment, and finished goods.
  • Ability to translate creative concepts into products.
  • Strong communication and consulting skills.
  • Team player with planning and organization skills willing to share knowledge.
  • Problem-solving ability and flexibility to travel.

What We Offer

  • Competitive Salary: A$80,000 ~ A$90,000 (depending on experience) + Superannuation + Bonus.
  • Supportive and Rewarding work environment.
  • Professional Development Opportunities (Global Mobility).
  • Collaborative team culture.
  • Good work & life balance.
  • Other benefits will be explained during interviews.

We are looking for a star who will grow up together with us.

Seniority level: Associate

Employment type: Full-time

Job function: Other and Product Management

Industries: Manufacturing and Food and Beverage Services