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Insurance Policy Coordinator

2 months ago


Perth, Western Australia Aon Full time
About the Role

We are seeking a highly skilled and experienced Insurance Policy Administrator to join our team at Aon. As an Insurance Policy Administrator, you will play a critical role in supporting our Brokers and clients with their insurance needs.

Key Responsibilities
  • Provide administration support to our Account Brokers regarding client insurance/risk needs
  • Communicate with clients to support their insurance needs
  • Participate in insurance policy pre-renewal, renewal and post-renewal activities
  • Prepare, lodge, and invoice insurance policies in an accurate and timely manner
  • Attend client meetings and work on tender processes, client renewals, claims and other insurance broking duties
  • Manage key stakeholder relationships with Senior Brokers, Underwriters, Client Executives and Client Managers
  • Enhance the client experience through outstanding customer service
What We Offer

As an Aon colleague, you will have the opportunity to work with a global firm and develop your insurance career. We offer a hybrid role with the flexibility to work from home and from our Aon office. Our team is united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

About You

We are looking for a driven and experienced self-starter with strong administration and customer service skills. You will have:

  • Experience supporting Senior Brokers with their client accounts
  • Client service, Underwriting, Claims or Insurance Broking experience
  • Experience across general insurance products
  • Tier 1 Insurance Broking qualification or willingness to obtain this
  • Strong communication, problem solving and analytical skills
  • Proactive, organised and ability to meet deadlines
  • Work collaboratively within a team and autonomously
  • Excellent attention to detail
How We Support Our Colleagues

We encourage a diverse workforce and offer a comprehensive benefits package. Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. We offer a variety of working style solutions and recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.