Friendly Weekend Customer Support Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeSkillful Part time $39,600
Customer Service Opportunity

Catering Project seeks a skilled Customer Service Agent to work with the sales team and assist client requests.

Key Responsibilities:

  • Providing insight into success rates of outbound marketing efforts & customer satisfaction.
  • Offering feedback and input into new products and offerings based on consumer feedback and frontline information.

Required Skills:

  • 1 year's experience in a similar role is essential.
  • Excellent communication skills, both verbal and written.
  • A successful track record in managing workload and KPIs.
  • Highly organised and motivated to succeed.
  • An interest in hospitality and food services.
  • Exceptional Customer Service skills are required.

Additional Requirements:

  • Availability to work weekends is mandatory.
  • Experience in inbound call centres, outbound call centres, or customer service roles is preferred.
  • Work authorisation in Australia is beneficial.

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