Friendly Customer Experience Ambassador

1 week ago


Sydney, New South Wales, Australia beBeeHospitality Full time $59,651 - $64,905
Job Title: Night Guest Service Agent

We are seeking a friendly and professional Night Guest Service Agent to join our team at Oaks Cypress Lakes Resort on a full-time basis.

About the Role
  • Welcome and check-in guests, providing exceptional customer service and ensuring their stay is memorable.
  • Communicate effectively with guests, colleagues, and management, maintaining a positive and respectful tone at all times.
  • Make bookings and reservations for guests, ensuring accuracy and efficiency in all transactions.
  • Assist guests during their stay, addressing any concerns or issues promptly and professionally.
Requirements
  • Previous experience working in hospitality, providing customer service, and guest services is advantageous.
  • Professional interpersonal and communication skills are essential for success in this role.
  • Availability to work independently between 11.00pm and 7.00am, including weekends, is required.
Benefits
  • Study for free and receive $1000 upon completion of a Certificate III or Certificate IV in Hospitality.
  • Minor Hotels will support you obtain a nationally recognized certificate while you work full-time or part-time with us.
  • On completion, you will receive $1000 AUD.
  • Hundreds of discount savings and earn cashback at your favourite retailers.
  • 50% discounts on accommodation across all Minor Hotel brands in AUS and NZ.
Others

Join a positive and vibrant team, be rewarded with team benefits, and have opportunities for career progression & education assistance.

You become a partner in a diverse, expanding global organization with limitless opportunities to thrive and achieve. With a team of over 66,000 and operating over 60 countries, Minor International is one of the fastest growing hospitality, restaurant and lifestyle companies in the Asia Pacific Region.



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