
Experience Excellence
1 week ago
Job Summary
We are seeking a talented Customer Service Representative to join our team. As a Casual Customer Experience Officer, you will be the face of our organization, delivering exceptional service and support to our residents and visitors.
About the Role
You will be responsible for providing top-notch customer experiences through effective communication, problem-solving, and organizational skills. You will need to be adaptable, resilient, and able to work in a fast-paced environment.
Key Responsibilities
- Provide excellent customer service through phone, email, and in-person interactions
- Solve customer complaints and issues promptly and professionally
- Work collaboratively with colleagues to achieve business objectives
- Participate in ongoing training and development to improve customer service skills
Benefits
We offer a range of benefits to support your physical and mental well-being, including:
- Annual flu vaccinations and skin checks
- A passionate and supportive work environment
- EAP, Sonder & Duress support
About Us
We are a leading provider of student accommodation in Australia, committed to creating a unique and amazing experience for our residents. We strive to build a harmonious and empowered community where everyone's voice is heard and celebrated.
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