Referral Engagement Officer
2 weeks ago
Job Summary
This full-time role at Ramsay Health Care is centered around driving referral growth by engaging with healthcare professionals, promoting hospital services, and enhancing community awareness.
About the Role
As a Referral Engagement Officer, you will report to the hospital CEO and collaborate with the Doctor Engagement Manager to develop and execute growth strategies.
Key Responsibilities
- Collaborate with teams to develop and execute growth strategies.
- Promote specialists, psychologists, and programs through practice visits and other initiatives to increase referrals.
- Target non-admitting psychiatrists to promote Ramsay's mental health outreach and day programs.
- Deliver targeted Continuing Professional Development (CPD) programs for specialists, registrars, GPs, and other health professionals.
- Develop communications to showcase new and existing specialists and services.
- Build and maintain relationships with new and existing practices.
- Engage in community outreach to boost Ramsay Mental Health's profile.
- Maintain strategic relationships with key stakeholders to achieve business goals.
- Identify and leverage growth opportunities.
- Manage and grow the referral network database, ensuring detailed records.
- Provide monthly reports to assess the effectiveness of activities and demonstrate ROI through increased referrals.
About You
We are seeking a skilled professional with a strong understanding of medical specialists and referral dynamics, as well as a proven track record of exceeding sales targets.
Requirements
- Minimum 3 years of experience in business development or a similar role in healthcare.
- Strong understanding of medical specialists and referral dynamics with GPs and other healthcare professionals.
- Proven track record of exceeding sales targets.
- Ability to effectively engage key healthcare stakeholders.
- Experience in using data to monitor markets, build opportunity pipelines, and develop growth strategies.
- Proficiency in cold calling and influencing referrer groups.
Benefits
Ramsay Health Care offers a range of benefits, including professional advancement opportunities, flexible working arrangements, and access to a comprehensive employee assistance program.
About Us
Ramsay Health Care is a global operator of private hospitals and primary care clinics with over 70 Australian sites and 30,000 employees.
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