Referral Engagement Officer

2 weeks ago


New Farm, Queensland, Australia Ramsay Health Care Full time

Job Summary

This full-time role at Ramsay Health Care is centered around driving referral growth by engaging with healthcare professionals, promoting hospital services, and enhancing community awareness.

About the Role

As a Referral Engagement Officer, you will report to the hospital CEO and collaborate with the Doctor Engagement Manager to develop and execute growth strategies.

Key Responsibilities

  1. Collaborate with teams to develop and execute growth strategies.
  2. Promote specialists, psychologists, and programs through practice visits and other initiatives to increase referrals.
  3. Target non-admitting psychiatrists to promote Ramsay's mental health outreach and day programs.
  4. Deliver targeted Continuing Professional Development (CPD) programs for specialists, registrars, GPs, and other health professionals.
  5. Develop communications to showcase new and existing specialists and services.
  6. Build and maintain relationships with new and existing practices.
  7. Engage in community outreach to boost Ramsay Mental Health's profile.
  8. Maintain strategic relationships with key stakeholders to achieve business goals.
  9. Identify and leverage growth opportunities.
  10. Manage and grow the referral network database, ensuring detailed records.
  11. Provide monthly reports to assess the effectiveness of activities and demonstrate ROI through increased referrals.

About You

We are seeking a skilled professional with a strong understanding of medical specialists and referral dynamics, as well as a proven track record of exceeding sales targets.

Requirements

  1. Minimum 3 years of experience in business development or a similar role in healthcare.
  2. Strong understanding of medical specialists and referral dynamics with GPs and other healthcare professionals.
  3. Proven track record of exceeding sales targets.
  4. Ability to effectively engage key healthcare stakeholders.
  5. Experience in using data to monitor markets, build opportunity pipelines, and develop growth strategies.
  6. Proficiency in cold calling and influencing referrer groups.

Benefits

Ramsay Health Care offers a range of benefits, including professional advancement opportunities, flexible working arrangements, and access to a comprehensive employee assistance program.

About Us

Ramsay Health Care is a global operator of private hospitals and primary care clinics with over 70 Australian sites and 30,000 employees.



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