Customer Service Manager in Training

2 weeks ago

Sydney, New South Wales, Australia Drakes Supermarkets Full time

Unlock Your Potential with Drakes Supermarkets

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager in Training. As a key member of our retail team, you will have the opportunity to develop your skills and knowledge in a dynamic and growing company.

About the Role

  • Supervise the customer service department and tailor the stores' service and products to meet the specific needs of customers in the local area.
  • Work collaboratively with a highly enthusiastic team in a competitive supermarket environment.
  • Develop and maintain excellent communication skills to effectively liaise with team members and management.
  • Lead by example and demonstrate strong leadership and delegation skills.
  • Coach, train, and performance manage team members to achieve exceptional customer service standards.

What We're Looking For

  • A passion for customer service and a commitment to delivering exceptional experiences.
  • Excellent communication and interpersonal skills to build strong relationships with team members and customers.
  • A positive 'can-do' attitude and a willingness to problem-solve and adapt to changing situations.
  • Strong leadership and delegation skills to motivate and inspire a team.
  • A commitment to work health and safety standards and a focus on maintaining a safe and healthy work environment.

Why Join Drakes Supermarkets?

We are a family-owned and operated private company with a strong commitment to our employees and the community. As a member of our team, you will have access to opportunities for growth and development, as well as a competitive salary and benefits package.

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