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Global Training Specialist

2 months ago

Melbourne, Victoria, Australia Kuehne+Nagel Full time
About Us

Kuehne+Nagel, the global market leader in Sea Logistics, has experienced significant growth and success due to our dedicated employees. Our people have shaped best business practices both internally and with customers worldwide.


Job Description

We are seeking a highly motivated individual who embodies a proactive 'can-do' attitude and is passionate about developing others. The role aims to elevate team knowledge and competencies, enhancing customer and employee experiences. The ideal candidate must excel in clear communication and possess diverse training methods and techniques. A background in customer service or equivalent, coupled with a broad understanding of freight forwarding, is highly desirable.

Your Responsibilities
  • To provide operational systems and general business field training to new users using effective training techniques and high-quality documentation. This includes conducting online training and live training.
  • To ensure that all training is accurately recorded in the company's Learning Management System (LMS).
  • To monitor and report the completeness of training for both hard and soft skill competencies.
  • To research methods and techniques in workplace training, remaining up-to-date on developments within the industry and the competition.
  • To administer assessments to determine the effectiveness of training strategies.
  • To create high-quality training material as per KN standards using available digital platforms/technology (myKN/Wiki) as determined by the company.
  • To develop training concepts and learning paths for teams and individuals.
  • To drive productivity organically through upscaling the knowledge and competencies of the organization.

Requirements
  • Experience in conducting training sessions both on-site and remotely.
  • Proven experience in managing and supervising teams.
  • Preferably familiarity with import/export, warehouse, and transport operations.
  • Excellent planning, organizing, and time management skills.
  • Strong collaboration and communication abilities.
  • Proficient in Microsoft Word, Excel, and PowerPoint.

What We Offer

We provide flexible working arrangements, including the option to work from home and flexible daily working hours. We also offer continuous professional development and regular career progression discussions, focusing on annual Individual Development Plans and internal and external training opportunities. If you're looking for a career, not just a job, then we're the right place for you. Our Net Zero Carbon initiatives aim to achieve carbon neutrality for our sea freight shipments by 2030.