Assistant Front Office Manager

7 days ago

Brisbane, Queensland, Australia Crystalbrook Collection Full time

Daily free lunch, free coffee and free certified learning opportunities
- Work for a hotel and group who believe in and are committed to sustainability
- 5 star hotel in a magnificent Brisbane location with a creative, focused team

**Crystalbrook Vincent**
Brave, bold and bursting with energy, Crystalbrook Vincent is locally integrated with an environmentally conscious approach #ResponsibleLuxury. Embrace a lively extravaganza of dynamic designs and sustainable amenities, radical entertainment, events and dining experiences - all with a modern sophistication about it.

We are looking for an Assistant Front Office Manager who is proactive, positive, believes in solutions not problems and remains calm and service focused. The Assistant Front Office Manager is a senior position managing a team of up to 10-15 Collaborators. Direct reports include the Assistant Managers on duty, Experience Curators, Porters, Assistant Night Manager, and Night Auditors.

**What's in it for you apart from daily free lunch, free coffee and free learning opportunities via Crystalbrook Campus?**
- Staff discounts on luxury accommodation and our F&B outlets
- 50% off at selected Howard Smith Wharves venues
- Earth Advocacy Day leave to support our community
- Free Sleepover experience with dinner & breakfast
- Employee engagement activities & events
- Hours to suit your needs
- Work with an engaged, sustainably focused team
- Refer-A-Friend Bonus

In addition to leadership responsibilities you will collaborate with our guests by:

- Greeting, assisting and naturally wowing guests of the hotel
- Solve any shift dramas and competently handling emergency situations
- Assisting all areas to provide excellent service in the absence of other management
- Assisting the Front Office Manager with front office operations and acts on behalf of the General Manager in the absence of senior management
- Role modelling proper workplace health and safety procedures
- Championing our Guiding Principles
- Your willingness to work across all shifts

Your many talents will include:

- Demonstrated experience in a leadership role within hotels preferred
- Understanding of PMS (Opera)
- Proficient in Outlook, Word and Excel
- Keeping calm in challenging situations
- Ability to happily wear many hats

**Crystalbrook Collection**
Crystalbrook Collection is Australia's newest portfolio of distinctive, upscale hotels where differences are applauded. Our environment is dynamic and entrepreneurial, and we heartily believe in looking after our people. We're all about creating unique customer experiences, embracing each location. We love innovation, design, sustainability, connectivityand most importantly, having fun.

**What makes Crystalbrook Collection different?**
We want you to make it happen, make it great. To assist you, we provide relaxing zones, learning opportunities and an easy to climb ladder - yep if you're good at what you do, the only way is up.
- Our Collaborators are always curious for more._

**Join the Positive Rebellion. Tell us what makes you great.

  • Assistant Front Office Manager

    7 days ago

    Brisbane, Queensland, Australia The Star Entertainment Group Full time

    OverviewJoin the Star Grand Hotel team as theAssistant Front Office Managerat The Star Brisbane. The Star Brisbane is Australia's newest entertainment hub at the heart of the Queen's Wharf Brisbane precinct, featuring new dining, bars, entertainment options, a five-star luxury hotel (The Star Grand), and a state-of-the-art Event Centre.As our Assistant Front...

  • Assistant Front Office Manager

    1 week ago

    Brisbane, Queensland, Australia Marriott International, Inc Full time

    **Job Number** 22161856**Job Category** Rooms & Guest Services Operations**Location** W Brisbane, 81 North Quay, Brisbane, QUEENSLAND, Australia**Schedule** Full-Time**Located Remotely?** N**Relocation?** N**Position Type** Management**JOB SUMMARY**Assists the Front Office Manager in administering front office functions and supervising staff on a daily...

  • Assistant Front Office Manager

    7 days ago

    Brisbane, Queensland, Australia The Star Entertainment Group Full time

    OverviewJoin the Star Grand Hotel team as the Assistant Front Office Manager at The Star Brisbane.The Star Brisbane is Australia's newest entertainment hub at the heart of the Queen's Wharf Brisbane precinct, featuring new dining, bars, entertainment options, a five-star luxury hotel (The Star Grand), and a state-of-the-art Event Centre.As our Assistant...

  • Assistant Front Office Manager

    2 weeks ago

    Brisbane, Queensland, Australia The Star Ent Group Full time

    Assistant Front Office Manager | The Star BrisbaneApply now Job no: 533717Work type: Permanent Full TimeLocation: Brisbane, QueenslandCategories: Hotels, LeadershipJoin the Star Grand Hotel team as the Assistant Front Office Manager at The Star Brisbane.The Star Brisbane is Australia's newest entertainment hub at the heart of the new Queen's Wharf Brisbane...

  • Front Office Assistant Manager

    2 weeks ago

    Brisbane, Queensland, Australia Ovolo Group Full time

    Founded in 2010, we're an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we've grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We've never been afraid to be...

  • Assistant Front Office Manager

    2 weeks ago

    Brisbane, Queensland, Australia Crystalbrook Collection Full time

    A dynamic, inclusive and guest centric working environment- Full time hours over 7 day roster- Great range of benefits available with continuous professional development**Crystalbrook Vincent sits beautifully in Howard Smith Wharves and embraces the Brave and Bold in everything we do, we are seeking a talented and passionate Full-Time Assistant Front Office...

  • Assistant Front Office Manager

    2 weeks ago

    Brisbane, Queensland, Australia Hamilton Island Full time

    ASSISTANT FRONT OFFICE MANAGER – The Sundays, Hamilton IslandThe Sundays is more than just a luxury hotel—it's a place where every day feels like a Sunday.Inspired by the essence of what makes a Sunday so special, The Sundays offers families an inviting retreat in the heart of the Whitsundays.Blending laid-back luxury with a warm, family-friendly...

  • Assistant Front Office Manager

    2 weeks ago

    Brisbane, Queensland, Australia The Star Ent Group Full time

    Assistant Front Office Manager | The Star BrisbaneApply now Job no: 533717Work type: Permanent Full TimeLocation: Brisbane, QueenslandCategories: Hotels, LeadershipJoin the Star Grand Hotel team as the Assistant Front Office Manager at The Star Brisbane.The Star Brisbane is Australia's newest entertainment hub at the heart of the new Queen's Wharf Brisbane...

  • Assistant Front Office Manager

    2 weeks ago

    Brisbane, Queensland, Australia The Star Ent Group Full time

    Assistant Front Office Manager | The Star BrisbaneApply now Job no: 533717Work type: Permanent Full TimeLocation: Brisbane, QueenslandCategories: Hotels, LeadershipJoin the Star Grand Hotel team as the Assistant Front Office Manager at The Star Brisbane.The Star Brisbane is Australia's newest entertainment hub at the heart of the new Queen's Wharf Brisbane...

  • Assistant Front Office Manager

    2 weeks ago

    Brisbane, Queensland, Australia Hamilton Island Full time

    ASSISTANT FRONT OFFICE MANAGER – The Sundays, Hamilton IslandThe Sundaysis more than just a luxury hotel—it's a place where every day feels like a Sunday.Inspired by the essence of what makes a Sunday so special,The Sundaysoffers families an inviting retreat in the heart of the Whitsundays.Blending laid-back luxury with a warm, family-friendly...