Customer Service Advocate
2 weeks ago
We are seeking an experienced customer service professional to join our dynamic team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences, resolving complex issues, and providing tailored solutions to meet our customers' needs.
Key Responsibilities:- Provide world-class customer service through multiple channels, including phone, email, and social media
- Resolve complex customer complaints and issues in a timely and professional manner
- Collaborate with internal stakeholders to ensure seamless resolution of customer issues
- Develop and maintain a deep understanding of our products and services to provide accurate information to customers
- Utilize analytical skills to identify trends and opportunities for process improvement
- 1-2 years of customer service experience in a manufacturing, retail, trade, hospitality or FMCG industry
- Exceptional communication and interpersonal skills, both written and verbal
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills, with ability to navigate complex systems and processes
- Proficiency in Microsoft Office and CRM/ERP systems, preferably SAP and Salesforce
- Competitive salary and annual pay review
- Rotating weekly roster working hours between 7:00am to 7:00pm
- STI program and comprehensive employee benefits package
- Opportunity to join our mentoring programs and career development initiatives
- Industry leading paid parental leave and Employee Assistance Program access
At our company, we value diversity, equity, and inclusion and strive to create a culture of belonging. If you share our commitment to delivering exceptional customer experiences and have the skills and passion to succeed in this role, please submit your application today.
-
Customer Service Advocate
2 weeks ago
Adelaide, South Australia beBeeCustomerService Full time $54,000 - $96,000Customer Service Role OverviewThis full-time customer service position is an excellent opportunity to deliver exceptional service to both internal and external customers.Key Responsibilities:Provide high-quality customer service over the phone, focusing on resolution and satisfaction.Link customers to appropriate services with a one-call resolution...
-
Customer Service Professional
2 weeks ago
Adelaide, South Australia beBeeCareer Full time $60,000 - $90,000Customer Service AdvocateWe are seeking a highly skilled and empathetic professional to join our team as a Customer Service Advocate. In this role, you will be responsible for delivering exceptional customer service to a diverse range of clients across Australia.About the RoleThis is a full-time, fixed-term position in our Adelaide CBD office, with...
-
Customer Service Advocate
2 weeks ago
Adelaide, South Australia beBeeCustomerService Full time $55,000 - $80,000Customer Service RoleWe are seeking a dedicated and customer-focused professional to join our team as a Customer Service Representative.Provide exceptional customer service in a fast-paced retail environment, ensuring a positive shopping experience for all customers.Work collaboratively with colleagues to achieve sales and customer satisfaction goals,...
-
Customer Service Advocate
1 week ago
Adelaide, South Australia beBeeCustomerCare Full time $60,000 - $80,000Unlock Human PotentialWe're seeking a highly skilled Customer Care professional to engage with customers, schedule appointments, and provide tailored product information.The ideal candidate will have 2+ years of experience in customer service, excellent communication skills, attention to detail, and a collaborative spirit.Key Responsibilities:Provide...
-
Customer Service Advocate
2 weeks ago
Adelaide, South Australia beBeeCustomerService Full time $44,889 - $63,808We are seeking a dedicated customer service professional to provide outstanding support and assistance to valued customers. As the first point of contact, you will play a vital role in ensuring seamless communication and coordination of customer requests.Key Responsibilities:Answer incoming calls promptly and professionally, addressing customer inquiries and...
-
Senior Customer Service Manager
2 weeks ago
Adelaide, South Australia beBeeCustomerService Full time $85,790 - $95,713Job Title: Senior Customer Service ManagerThe South Australian Public Advocate promotes the rights and interests of people who need assistance with decision making.The Team Leader, Customer Service is responsible for managing the Customer Service Team and providing quality administration and support to the guardianship staff at the Office of the Public...
-
Customer Service Advocate
1 week ago
Adelaide, South Australia beBeeCustomerService Full time $60,000 - $96,000About the Role:We are seeking a motivated and adaptable professional to join our team in Adelaide.Key Responsibilities:Handle incoming customer inquiries professionally and efficientlyLog and manage service requests, ensuring timely follow-up and completionCommunicate with field staff, contractors, and other departments as necessaryMaintain a positive and...
-
Customer Service Advocate
2 weeks ago
Adelaide, South Australia beBeeCustomer Full time $50,000 - $70,000About our BusinessWe offer top-notch customer support through cylinder gas supplies.Job OverviewOur company seeks an enthusiastic Customer Service officer to join us on a Casual basis.Key Responsibilities:Foster exceptional customer satisfaction through our 'Yes We Can' attitudeField high volumes of incoming calls, place orders and assist with customer...
-
Disability Advocate
1 week ago
Adelaide, South Australia Brain Injury Full time**Position Description**:**Title**:Advocate - National Disability Advocacy Program**Employment Type**:Full Time Contract Position**Classification**:Level 4**Award**:Social, Community, Home Care and Disability Services Industry Award 2010**Division/Branch/Section**:National Disability Advocacy Program**Reporting to**:Manager - Community and...
-
Customer Service Professional
2 weeks ago
Adelaide, South Australia beBeeCustomer Full time $90,000 - $108,000About the RoleWe are seeking a highly skilled Customer Advocate Specialist to join our team. In this part-time position, you will have the opportunity to make a real difference in the lives of our customers.This exciting role involves working closely with our clients to provide individualized recommendations for their health and wellbeing needs, showcasing...
