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Business Development Manager
2 weeks ago
The role of a Business Growth Specialist is to identify and pursue new business opportunities, strengthen client relationships, and deliver effective account management across a national property portfolio.
- Develop and implement a business growth strategy focused on the acquisition and retention of corporate clients, government agencies, industry associations, insurance companies, and relocation service providers.
- Identify new business opportunities through market research, proactive outreach, and networking.
- Collaborate with the wider Sales Team & GM Revenue on annual targets, KPIs, and monthly forecasted revenue for a defined portfolio of accounts.
- Build, manage, and grow a portfolio of key accounts through regular engagement, strategic proposals, and tailored accommodation solutions, within a defined portfolio of accounts.
- Complete reporting and reviews for clients and internal stakeholders on a regular basis and support ad-hoc requests.
- Action the preparation of tenders, RFPs, and pricing proposals in alignment with revenue targets and client needs, in conjunction with the wider commercial team.
- Collaborate with regional operations teams and property managers to coordinate client site visits and familiarisations, aimed at increasing product knowledge of existing and newly developed products.
- Ensure strong internal communication and alignment on client expectations, contractual obligations, and service levels, focusing on driving YoY growth and RevPAR outcomes for the group.
- Maintain detailed records of sales activity, account performance, and client feedback using a preferred CRM.
- Monitor market trends, competitor performance, and customer needs to continuously refine and optimise the business development approach, highlight risks and opportunities to the commercial team, and advise of variations to forecast estimates.
- Represent the company at relevant trade shows, networking events, and industry conferences.
- Relevant tertiary qualifications in Business, Hospitality Management, or Sales, combined with a background in B2B sales, ideally from within the hospitality, travel, or accommodation sector.
- Demonstrated success in winning and managing corporate and government contracts, with a strong commercial acumen, negotiation skills, and understanding of the accommodation procurement process.
- Excellent communication, relationship, and stakeholder management, and presentation skills, with proficiency in CRM systems and MS Office (Excel, Word, PowerPoint).
- Experience working with government tenders and procurement platforms, with a general knowledge of the relocation and insurance accommodation sectors, is highly regarded.
- Flexible and hybrid working arrangements.
- Employee Assistance Program.
- Discounted private health cover.
- BeWell Training Program.
- Weekly yoga and walking group.
- Free annual flu vaccinations.
- Parental leave.
- Volunteer leave.
- Study leave.
- Leadership programs.
- Support of external training courses.
- Reimbursement of professional memberships.
- Discounted accommodation and experience rates.
- Salary packaging.
- Discovery partner discounts.
- Free G'day Rewards membership.
- Loyalty recognition benefits.
