Administrative Support Professional

11 hours ago


Brisbane, Queensland, Australia Troocoo Full time

Troocoo is seeking an experienced Administrative Support Professional to join our team as a Tribunal Support Officer in South East Queensland.

The estimated annual salary for this role is approximately $`70,000-$80,000 AUD per year, depending on qualifications and experience.

About the Role

This is an exciting opportunity for an administrative professional to support the efficient operation of the Queensland Civil and Administrative Tribunal (QCAT) proceedings. As a Tribunal Support Officer, you will be responsible for:

  • Managing daily administrative tasks, prioritizing tasks to maximize client service and meet specific timeframes;
  • Effectively managing recording and transcription services for QCAT proceedings;
  • Supporting the needs of clients and the general public attending proceedings;
  • Providing accurate information to registry staff and Tribunal members in a professional and friendly manner;
  • Completing computer-based processing using QCAT's file management systems and recording programs;
  • Prioritizing tasks in a fast-paced and high-volume environment;

You will work closely with the Team Leaders and/or Manager to ensure the delivery of effective hearing support services within QCAT.

Your Skills and Experience

To succeed in this role, you will have:

  • Previous customer service and administrative experience;
  • A background or qualifications in Criminal Justice studies (highly recommended);
  • An ability to work to strict timeframes and prioritize workloads;
  • A current valid driver's license and own means of transport;

We welcome applications from candidates with previous retail experience.



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